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    Brilliant Distinctions

APP Image
Free
Company: Allergan
Published under: By Allergan, Inc. at United States
Device: iPhone
Condition: Skin Care
Current Version: 4.0.2
Size: 144 MB
Langauge: English
Created: 10-11-2013
Updated: 04-28-2019
Developer: Allergan, Inc.
Country: United Arab Emirates, Antigua and Barbuda, Albania view all
Requirements: Requires iOS 5.1 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.
0 Ratings
Total Downloads: 79
 
Description
Brilliant Distinctions® is a consumer loyalty program that rewards its members with savings for purchasing qualifying Allergan treatments and products. Rewards can be redeemed for savings on future treatments and products with any participating Brilliant Distinctions® Provider. You’ll also receive access to special offers and promotions just for being a member! And with membership tiers, the...more

Brilliant Distinctions

Brilliant Distinctions

Brilliant Distinctions

Brilliant Distinctions


Customer Reviews

App is disabled ? 
Downloaded at my specialists request and the application does not work
 
Uhm? 
Had cash rewards as well and was already an A List member... now it says I need more points to hit their special offers. I had at least $50 in cash to use. Kinda ridiculous this was not an upgrade. I wish I was still with BD.
 
Hot mess 
This app is unusable
 
You can do better 
Similar complaints to everyone else. Points did not transfer. Seems shady. Allergen is better than this.
 
Points lost 
I had 50.00 in rewards that vanished once I switched from brilliant distinctions to Allē. My balance is now -0- Not happy at all.
 
App doesn’t work 
I have been trying to merge my BD account over to Allē, the app just locks up and doesn’t complete the transfer
 
Worst ever 
This app merge took away my 50 dollar reward that I was literally going to use tomorrow. Not interested in this crap
 
Would rate 0 stars if I could 
My first complaint is in regards to the change in point value. I had $70 in rewards in BD, and now it says I do not have any rewards and that I am 600 points short of a reward. That is a substantial difference. My second complaint is in regards to the app itself. The BD app was much more organized, had a feature where you could look up participating doctors offices. This is no where to be found on the Allē app. Allē, please reconsider the points structure for this program. BD was great, I had zero complaints about BD.
 
Worst app 
I was told I need to switch from Brilliant distinctions to Allē & I cant log in. It keeps saying my password is invalid. Reset my password & still invalid. Did not link the $70 I had in BD!!! Irritated to say the least
 
Alle is way better! 
I love that points have a much longer exoneration, and the app is easier to navigate
 
Love it! 
Love the new Allé program and how I get points for non-Allergan products! Super easy to use and I’m happy that all of my points transferred from Brilliant Distinctions seamlessly!
 
WTAF 
Forced to migrate to this new platform. I lost $70 in rewards I had from Brilliant Distinctions. And now filler—which costs around $750–is the same paltry 200 points per treatment that Botox is!? Wow. I’d been the highest status for two years on BD and enjoying rewards that actually made me feel like an appreciated customer without them handing out a ton of freebies. I wish I would have cashed out when I actually could have gotten real value for my points. Additionally the app is clunky and unattractive. What a massive disappointment. I’m going to be looking for alternatives for treatments now.
 
What the? 
Was advised by my provider to download this app. Unfortunately I cant even get past the password page. I hit continue and absolutely NOTHING happens. I did take a screenshot of my BD rewards and do nit have a good feeling that they will even be there when i can possibly, finally log on. How are we suppose to use it if we cant even log in????!!
 
Disappointing 
I agree with TX... it seems I should of had more points & there’s no way to earn extra ie; referrals; watching videos, etc. I also found BD easier to navigate through. Bummer...
 
This app is the worst, do not use! 
I bought a gift card via their app when they offered a free $50 gift card. They happily charged my credit card but never sent a confirmation number to add the card to my account. Why don’t they just automatically add the money to your account? There is a reason so many people are giving this app low ratings. They are the worst. Brilliant Distinctions was a better overall service and more user friendly.
 
You will NOT lose your BD rewards!!! Definitely an upgrade 
I originally wrote this poor review below - I had a coupon I had been saving for my next appointment and it was not expired - my BD app went automatically to Allē - so I merged my account with no problem and figured my coupon would still be honored - BUT I no longer have it ...and it says I need more points for rewards - use your coupons BEFORE merging accounts - once you merge accounts it’s too late :( The app may work fine - but to trick your customers into thinking it’s an upgrade is insulting. UPDATE: What I found out when I went to my appointment was the opposite- my benefit of the coupon was indeed there and I used it that day - the doctors office handled all of it for me. They also explained the app more and that the benefits and rewards have actually been increased and have a longer life vs Brilliant Distinctions. Once I was more versed with the changes I saw that this is better rewards program than before and is a lot less work on our part to use!! I would definitely recommend this app!!!!
 
Can’t log in 
When I try to reset my password it sends me to Brilliant Distinctions website. Try to reset my password there and it says my account has been migrated and to reset my password with Allē. 🙄
 
Meh 
I like the aesthetics of this app over brilliant distinctions but that’s about it. Allē does not identify all services (diamond glow, latisse, etc) and does not provide a directory. The app is pretty worthless and really only serves as a wallet.
 
Disappointed 
The description is very misleading. It’s NOT better! It says more rewards. I haven’t seen any. The website is blah with no helpful information. I’m an A-lister and haven’t had any more reward opportunities or early access to deals. It’s unfortunate. I also miss shopping the skin medica line from BD. So far there has been a far worse Botox day deal (limit one) then previously and a 100.00 GC for $75.00! Big deal. So much hype for nothing.
 
“This application has been disabled” 
App never works. Occasionally, opening a link on the browser opens up in app.
 
Horrible 
Bring back BD - this app is not user friendly I am missing money and no one can help ! Defiantly not an upgrade of any kind
 
New app 
I converted my account to Alle on a desktop, and all my points transferred over immediately. No probs here
 
Won’t let me into my account!!!! 
This is the worst ever! I have switched from BrilliantDistinctions to this account and now can’t access it. Worst ever!! Hate it. Will be looking for new products also. Too bad they changed, I lost a LOT of points!!
 
Going Backwards 
Horrible app. Not user friendly at all. No way to use your points! Can’t even schedule appointments.
 
App works only 30% of the time 
This app rarely works. More than 80% of the time it doesn’t accept my password and I have to keep resetting it and that is if the send a link and most times they don’t. When I want to use the app at the time of my appointment it rarely opens and I cannot add in my points. I’m going to look for another app.
 
Worst app ever 
I’m basically steals your rewards. I have points showing but no code or way to redeem. I’m pretty sure I’m just going to use allergans Botox competitor as well as other fillers. Poorest excuse for an app ever & no support at all which makes it even worse. I hope everyone leaves allergan- there are alternatives that don’t piss you off & steal your rewards. Hate Allergan & will be spreading the word
 
Can’t uninstall 
Why can’t I delete this app???
 
How do I find a provider? 
Awful, awful app. Brilliant Distinctions was way better. How the heck do I find a participating provider??
 
Impossible to Log In 
The app doesn’t render and is not mobile responsive. The user name and password fields are hidden by the directions. Very frustrating
 
Doesn’t work 
Sends you to Brilliant Distinctions to change your password then B. D. Sends you back to Allē. Unable to accomplish anything with this app.
 
Never works 
App never recognizes my password. Constantly changing it and immediately try to login with app and it gives me an error message saying password is incorrect. Not worth the trouble.
 
Doesn’t work. 
Doesn’t accept my password even though it works on the website. Garbage.
 
Worst app ever 
It won’t let me sign In I have to reset my pass word every time, it did not roll over my bd points. Worst switch!!!!
 
Points 
They said my points would be transferred. I don’t see any of my transactions on here and I’ve had this a long time and use it regularly. It’s to bad. I wish they would fix this.
 
Doesn’t work at all 
Can’t even login. Please fix...need to use my points
 
How am I supposed to redeem points?? 
There’s no option to redeem points. 👎🏻👎🏻👎🏻
 
Worst app ever- need to go back to BD 
Have been unable to access my account multiple times. Have had to reset my account password and keep running into same problem. Takes forever to get into app so have been unable to use my points for any appointments bc it won’t load. This app is GARBAGE
 
App won’t take my password!!! 
The app is terrible it never takes my password!!
 
Gift card 
The rep was wonderful, efficient and friendly.
 
Gift cards 
Would be nice if you buy a gift card if it would automatically upload to the app
 
You Cannot Open this App 
I have had a Brilliant Distinctions account for several years at the same plastic surgery practice. No matter what I do I cannot access either my Brilliant Distinctions old account password or establish a new password with the Alle app. I know I have accrued points over the last year that I cannot access. Apparently I will have to contact Allergen corporate directly or have my doctor's office do so. This app is worthless.
 
Customer Service 
Wonderful customer service !
 
Great customer service! 
Great customer service! I
 
Love love Love 
Always so easy to use!
 
I don’t want to call customer service I don’t have time 
I wish this app would work-it is just too inefficient and faulty. I have zero time to spend on customer service phone calls, so I find it insulting you released the app before it worked properly for all. It’s a great idea, but do the hard work and make it efficient. In this era, it’s poor business practice to direct customers from the app to the phone.
 
Useless/doesn’t allow you to log in 
I’ve tried multiple times to log in, failure each time. Changed my password and still couldn’t log in. Ridiculous.
 
App never works it’s a scam 
It won’t let me reset my password. I keep clicking to send a verification to both my phone number and email on different occasions, but it never sends. It won’t let me make a new account since my phone number is already linked to the account I can’t access. I even bought a new iPhone 12 and reinstalled the app and it still doesn’t work. I don’t see how this app has any good reviews.
 
Botox sale 
Awesome experience quick and easy
 
Not happy, points didn’t transfer 
I think is great and all that you switched over from Brilliant Distinctions to Allē, I am just hoping that not to much changes. I created an account for Allē not thinking about my points at BD and when I went to transfer them over as explained in the FAQ I couldn’t get into my BD account, it’s saying my password in incorrect. I only had 300 points and I know that’s probably not a lot to you but was saving them up and every little bit helps. I am not sure why it is doing that but doesn’t make me happy. Hate to leave as it would be like throwing all those points (money/credit) down the drain. Hoping it is something that you are aware of and it will be corrected.Very nervous though because when points wouldn’t transfer over I went to go back into my brilliant distinctions account and just use them up and it wouldn’t let me in (password issue as stated above) Not a very happy customer! 😢😏Not sure if my friends did the same thing but definitely will be checking with her right now
 
App is disabled ? 
Downloaded at my specialists request and the application does not work
 
Uhm? 
Had cash rewards as well and was already an A List member... now it says I need more points to hit their special offers. I had at least $50 in cash to use. Kinda ridiculous this was not an upgrade. I wish I was still with BD.
 
Hot mess 
This app is unusable
 
You can do better 
Similar complaints to everyone else. Points did not transfer. Seems shady. Allergen is better than this.
 
Points lost 
I had 50.00 in rewards that vanished once I switched from brilliant distinctions to Allē. My balance is now -0- Not happy at all.
 
App doesn’t work 
I have been trying to merge my BD account over to Allē, the app just locks up and doesn’t complete the transfer
 
Worst ever 
This app merge took away my 50 dollar reward that I was literally going to use tomorrow. Not interested in this crap
 
Would rate 0 stars if I could 
My first complaint is in regards to the change in point value. I had $70 in rewards in BD, and now it says I do not have any rewards and that I am 600 points short of a reward. That is a substantial difference. My second complaint is in regards to the app itself. The BD app was much more organized, had a feature where you could look up participating doctors offices. This is no where to be found on the Allē app. Allē, please reconsider the points structure for this program. BD was great, I had zero complaints about BD.
 
Worst app 
I was told I need to switch from Brilliant distinctions to Allē & I cant log in. It keeps saying my password is invalid. Reset my password & still invalid. Did not link the $70 I had in BD!!! Irritated to say the least
 
Alle is way better! 
I love that points have a much longer exoneration, and the app is easier to navigate
 
Love it! 
Love the new Allé program and how I get points for non-Allergan products! Super easy to use and I’m happy that all of my points transferred from Brilliant Distinctions seamlessly!
 
WTAF 
Forced to migrate to this new platform. I lost $70 in rewards I had from Brilliant Distinctions. And now filler—which costs around $750–is the same paltry 200 points per treatment that Botox is!? Wow. I’d been the highest status for two years on BD and enjoying rewards that actually made me feel like an appreciated customer without them handing out a ton of freebies. I wish I would have cashed out when I actually could have gotten real value for my points. Additionally the app is clunky and unattractive. What a massive disappointment. I’m going to be looking for alternatives for treatments now.
 
What the? 
Was advised by my provider to download this app. Unfortunately I cant even get past the password page. I hit continue and absolutely NOTHING happens. I did take a screenshot of my BD rewards and do nit have a good feeling that they will even be there when i can possibly, finally log on. How are we suppose to use it if we cant even log in????!!
 
Disappointing 
I agree with TX... it seems I should of had more points & there’s no way to earn extra ie; referrals; watching videos, etc. I also found BD easier to navigate through. Bummer...
 
This app is the worst, do not use! 
I bought a gift card via their app when they offered a free $50 gift card. They happily charged my credit card but never sent a confirmation number to add the card to my account. Why don’t they just automatically add the money to your account? There is a reason so many people are giving this app low ratings. They are the worst. Brilliant Distinctions was a better overall service and more user friendly.
 
You will NOT lose your BD rewards!!! Definitely an upgrade 
I originally wrote this poor review below - I had a coupon I had been saving for my next appointment and it was not expired - my BD app went automatically to Allē - so I merged my account with no problem and figured my coupon would still be honored - BUT I no longer have it ...and it says I need more points for rewards - use your coupons BEFORE merging accounts - once you merge accounts it’s too late :( The app may work fine - but to trick your customers into thinking it’s an upgrade is insulting. UPDATE: What I found out when I went to my appointment was the opposite- my benefit of the coupon was indeed there and I used it that day - the doctors office handled all of it for me. They also explained the app more and that the benefits and rewards have actually been increased and have a longer life vs Brilliant Distinctions. Once I was more versed with the changes I saw that this is better rewards program than before and is a lot less work on our part to use!! I would definitely recommend this app!!!!
 
Can’t log in 
When I try to reset my password it sends me to Brilliant Distinctions website. Try to reset my password there and it says my account has been migrated and to reset my password with Allē. 🙄
 
Meh 
I like the aesthetics of this app over brilliant distinctions but that’s about it. Allē does not identify all services (diamond glow, latisse, etc) and does not provide a directory. The app is pretty worthless and really only serves as a wallet.
 
Disappointed 
The description is very misleading. It’s NOT better! It says more rewards. I haven’t seen any. The website is blah with no helpful information. I’m an A-lister and haven’t had any more reward opportunities or early access to deals. It’s unfortunate. I also miss shopping the skin medica line from BD. So far there has been a far worse Botox day deal (limit one) then previously and a 100.00 GC for $75.00! Big deal. So much hype for nothing.
 
“This application has been disabled” 
App never works. Occasionally, opening a link on the browser opens up in app.
 
Horrible 
Bring back BD - this app is not user friendly I am missing money and no one can help ! Defiantly not an upgrade of any kind
 
New app 
I converted my account to Alle on a desktop, and all my points transferred over immediately. No probs here
 
Won’t let me into my account!!!! 
This is the worst ever! I have switched from BrilliantDistinctions to this account and now can’t access it. Worst ever!! Hate it. Will be looking for new products also. Too bad they changed, I lost a LOT of points!!
 
Going Backwards 
Horrible app. Not user friendly at all. No way to use your points! Can’t even schedule appointments.
 
App works only 30% of the time 
This app rarely works. More than 80% of the time it doesn’t accept my password and I have to keep resetting it and that is if the send a link and most times they don’t. When I want to use the app at the time of my appointment it rarely opens and I cannot add in my points. I’m going to look for another app.
 
Worst app ever 
I’m basically steals your rewards. I have points showing but no code or way to redeem. I’m pretty sure I’m just going to use allergans Botox competitor as well as other fillers. Poorest excuse for an app ever & no support at all which makes it even worse. I hope everyone leaves allergan- there are alternatives that don’t piss you off & steal your rewards. Hate Allergan & will be spreading the word
 
Can’t uninstall 
Why can’t I delete this app???
 
How do I find a provider? 
Awful, awful app. Brilliant Distinctions was way better. How the heck do I find a participating provider??
 
Impossible to Log In 
The app doesn’t render and is not mobile responsive. The user name and password fields are hidden by the directions. Very frustrating
 
Doesn’t work 
Sends you to Brilliant Distinctions to change your password then B. D. Sends you back to Allē. Unable to accomplish anything with this app.
 
Never works 
App never recognizes my password. Constantly changing it and immediately try to login with app and it gives me an error message saying password is incorrect. Not worth the trouble.
 
Doesn’t work. 
Doesn’t accept my password even though it works on the website. Garbage.
 
Worst app ever 
It won’t let me sign In I have to reset my pass word every time, it did not roll over my bd points. Worst switch!!!!
 
Points 
They said my points would be transferred. I don’t see any of my transactions on here and I’ve had this a long time and use it regularly. It’s to bad. I wish they would fix this.
 
Doesn’t work at all 
Can’t even login. Please fix...need to use my points
 
How am I supposed to redeem points?? 
There’s no option to redeem points. 👎🏻👎🏻👎🏻
 
Worst app ever- need to go back to BD 
Have been unable to access my account multiple times. Have had to reset my account password and keep running into same problem. Takes forever to get into app so have been unable to use my points for any appointments bc it won’t load. This app is GARBAGE
 
App won’t take my password!!! 
The app is terrible it never takes my password!!
 
Gift card 
The rep was wonderful, efficient and friendly.
 
Gift cards 
Would be nice if you buy a gift card if it would automatically upload to the app
 
You Cannot Open this App 
I have had a Brilliant Distinctions account for several years at the same plastic surgery practice. No matter what I do I cannot access either my Brilliant Distinctions old account password or establish a new password with the Alle app. I know I have accrued points over the last year that I cannot access. Apparently I will have to contact Allergen corporate directly or have my doctor's office do so. This app is worthless.
 
Customer Service 
Wonderful customer service !
 
Great customer service! 
Great customer service! I
 
Love love Love 
Always so easy to use!
 
I don’t want to call customer service I don’t have time 
I wish this app would work-it is just too inefficient and faulty. I have zero time to spend on customer service phone calls, so I find it insulting you released the app before it worked properly for all. It’s a great idea, but do the hard work and make it efficient. In this era, it’s poor business practice to direct customers from the app to the phone.
 
Useless/doesn’t allow you to log in 
I’ve tried multiple times to log in, failure each time. Changed my password and still couldn’t log in. Ridiculous.
 
App never works it’s a scam 
It won’t let me reset my password. I keep clicking to send a verification to both my phone number and email on different occasions, but it never sends. It won’t let me make a new account since my phone number is already linked to the account I can’t access. I even bought a new iPhone 12 and reinstalled the app and it still doesn’t work. I don’t see how this app has any good reviews.
 
Botox sale 
Awesome experience quick and easy
 
Not happy, points didn’t transfer 
I think is great and all that you switched over from Brilliant Distinctions to Allē, I am just hoping that not to much changes. I created an account for Allē not thinking about my points at BD and when I went to transfer them over as explained in the FAQ I couldn’t get into my BD account, it’s saying my password in incorrect. I only had 300 points and I know that’s probably not a lot to you but was saving them up and every little bit helps. I am not sure why it is doing that but doesn’t make me happy. Hate to leave as it would be like throwing all those points (money/credit) down the drain. Hoping it is something that you are aware of and it will be corrected.Very nervous though because when points wouldn’t transfer over I went to go back into my brilliant distinctions account and just use them up and it wouldn’t let me in (password issue as stated above) Not a very happy customer! 😢😏Not sure if my friends did the same thing but definitely will be checking with her right now
 
this app stinks 
brilliant distinction points did not transfer, none of my info did. it won’t let me enter any of my info. instagram keeps saying it’s botox day and get units for free with this app, this app does nothing!!
 
App is disabled ? 
Downloaded at my specialists request and the application does not work
 
Uhm? 
Had cash rewards as well and was already an A List member... now it says I need more points to hit their special offers. I had at least $50 in cash to use. Kinda ridiculous this was not an upgrade. I wish I was still with BD.
 
Hot mess 
This app is unusable
 
You can do better 
Similar complaints to everyone else. Points did not transfer. Seems shady. Allergen is better than this.
 
Points lost 
I had 50.00 in rewards that vanished once I switched from brilliant distinctions to Allē. My balance is now -0- Not happy at all.
 
App doesn’t work 
I have been trying to merge my BD account over to Allē, the app just locks up and doesn’t complete the transfer
 
Worst ever 
This app merge took away my 50 dollar reward that I was literally going to use tomorrow. Not interested in this crap
 
Would rate 0 stars if I could 
My first complaint is in regards to the change in point value. I had $70 in rewards in BD, and now it says I do not have any rewards and that I am 600 points short of a reward. That is a substantial difference. My second complaint is in regards to the app itself. The BD app was much more organized, had a feature where you could look up participating doctors offices. This is no where to be found on the Allē app. Allē, please reconsider the points structure for this program. BD was great, I had zero complaints about BD.
 
Worst app 
I was told I need to switch from Brilliant distinctions to Allē & I cant log in. It keeps saying my password is invalid. Reset my password & still invalid. Did not link the $70 I had in BD!!! Irritated to say the least
 
Alle is way better! 
I love that points have a much longer exoneration, and the app is easier to navigate
 
Love it! 
Love the new Allé program and how I get points for non-Allergan products! Super easy to use and I’m happy that all of my points transferred from Brilliant Distinctions seamlessly!
 
WTAF 
Forced to migrate to this new platform. I lost $70 in rewards I had from Brilliant Distinctions. And now filler—which costs around $750–is the same paltry 200 points per treatment that Botox is!? Wow. I’d been the highest status for two years on BD and enjoying rewards that actually made me feel like an appreciated customer without them handing out a ton of freebies. I wish I would have cashed out when I actually could have gotten real value for my points. Additionally the app is clunky and unattractive. What a massive disappointment. I’m going to be looking for alternatives for treatments now.
 
What the? 
Was advised by my provider to download this app. Unfortunately I cant even get past the password page. I hit continue and absolutely NOTHING happens. I did take a screenshot of my BD rewards and do nit have a good feeling that they will even be there when i can possibly, finally log on. How are we suppose to use it if we cant even log in????!!
 
Disappointing 
I agree with TX... it seems I should of had more points & there’s no way to earn extra ie; referrals; watching videos, etc. I also found BD easier to navigate through. Bummer...
 
This app is the worst, do not use! 
I bought a gift card via their app when they offered a free $50 gift card. They happily charged my credit card but never sent a confirmation number to add the card to my account. Why don’t they just automatically add the money to your account? There is a reason so many people are giving this app low ratings. They are the worst. Brilliant Distinctions was a better overall service and more user friendly.
 
You will NOT lose your BD rewards!!! Definitely an upgrade 
I originally wrote this poor review below - I had a coupon I had been saving for my next appointment and it was not expired - my BD app went automatically to Allē - so I merged my account with no problem and figured my coupon would still be honored - BUT I no longer have it ...and it says I need more points for rewards - use your coupons BEFORE merging accounts - once you merge accounts it’s too late :( The app may work fine - but to trick your customers into thinking it’s an upgrade is insulting. UPDATE: What I found out when I went to my appointment was the opposite- my benefit of the coupon was indeed there and I used it that day - the doctors office handled all of it for me. They also explained the app more and that the benefits and rewards have actually been increased and have a longer life vs Brilliant Distinctions. Once I was more versed with the changes I saw that this is better rewards program than before and is a lot less work on our part to use!! I would definitely recommend this app!!!!
 
Can’t log in 
When I try to reset my password it sends me to Brilliant Distinctions website. Try to reset my password there and it says my account has been migrated and to reset my password with Allē. 🙄
 
Meh 
I like the aesthetics of this app over brilliant distinctions but that’s about it. Allē does not identify all services (diamond glow, latisse, etc) and does not provide a directory. The app is pretty worthless and really only serves as a wallet.
 
Disappointed 
The description is very misleading. It’s NOT better! It says more rewards. I haven’t seen any. The website is blah with no helpful information. I’m an A-lister and haven’t had any more reward opportunities or early access to deals. It’s unfortunate. I also miss shopping the skin medica line from BD. So far there has been a far worse Botox day deal (limit one) then previously and a 100.00 GC for $75.00! Big deal. So much hype for nothing.
 
“This application has been disabled” 
App never works. Occasionally, opening a link on the browser opens up in app.
 
Horrible 
Bring back BD - this app is not user friendly I am missing money and no one can help ! Defiantly not an upgrade of any kind
 
New app 
I converted my account to Alle on a desktop, and all my points transferred over immediately. No probs here
 
Won’t let me into my account!!!! 
This is the worst ever! I have switched from BrilliantDistinctions to this account and now can’t access it. Worst ever!! Hate it. Will be looking for new products also. Too bad they changed, I lost a LOT of points!!
 
Going Backwards 
Horrible app. Not user friendly at all. No way to use your points! Can’t even schedule appointments.
 
App works only 30% of the time 
This app rarely works. More than 80% of the time it doesn’t accept my password and I have to keep resetting it and that is if the send a link and most times they don’t. When I want to use the app at the time of my appointment it rarely opens and I cannot add in my points. I’m going to look for another app.
 
Worst app ever 
I’m basically steals your rewards. I have points showing but no code or way to redeem. I’m pretty sure I’m just going to use allergans Botox competitor as well as other fillers. Poorest excuse for an app ever & no support at all which makes it even worse. I hope everyone leaves allergan- there are alternatives that don’t piss you off & steal your rewards. Hate Allergan & will be spreading the word
 
Can’t uninstall 
Why can’t I delete this app???
 
How do I find a provider? 
Awful, awful app. Brilliant Distinctions was way better. How the heck do I find a participating provider??
 
Impossible to Log In 
The app doesn’t render and is not mobile responsive. The user name and password fields are hidden by the directions. Very frustrating
 
Doesn’t work 
Sends you to Brilliant Distinctions to change your password then B. D. Sends you back to Allē. Unable to accomplish anything with this app.
 
Never works 
App never recognizes my password. Constantly changing it and immediately try to login with app and it gives me an error message saying password is incorrect. Not worth the trouble.
 
Doesn’t work. 
Doesn’t accept my password even though it works on the website. Garbage.
 
Worst app ever 
It won’t let me sign In I have to reset my pass word every time, it did not roll over my bd points. Worst switch!!!!
 
Points 
They said my points would be transferred. I don’t see any of my transactions on here and I’ve had this a long time and use it regularly. It’s to bad. I wish they would fix this.
 
Doesn’t work at all 
Can’t even login. Please fix...need to use my points
 
How am I supposed to redeem points?? 
There’s no option to redeem points. 👎🏻👎🏻👎🏻
 
Worst app ever- need to go back to BD 
Have been unable to access my account multiple times. Have had to reset my account password and keep running into same problem. Takes forever to get into app so have been unable to use my points for any appointments bc it won’t load. This app is GARBAGE
 
App won’t take my password!!! 
The app is terrible it never takes my password!!
 
Gift card 
The rep was wonderful, efficient and friendly.
 
Gift cards 
Would be nice if you buy a gift card if it would automatically upload to the app
 
You Cannot Open this App 
I have had a Brilliant Distinctions account for several years at the same plastic surgery practice. No matter what I do I cannot access either my Brilliant Distinctions old account password or establish a new password with the Alle app. I know I have accrued points over the last year that I cannot access. Apparently I will have to contact Allergen corporate directly or have my doctor's office do so. This app is worthless.
 
Customer Service 
Wonderful customer service !
 
Great customer service! 
Great customer service! I
 
Love love Love 
Always so easy to use!
 
I don’t want to call customer service I don’t have time 
I wish this app would work-it is just too inefficient and faulty. I have zero time to spend on customer service phone calls, so I find it insulting you released the app before it worked properly for all. It’s a great idea, but do the hard work and make it efficient. In this era, it’s poor business practice to direct customers from the app to the phone.
 
Useless/doesn’t allow you to log in 
I’ve tried multiple times to log in, failure each time. Changed my password and still couldn’t log in. Ridiculous.
 
App never works it’s a scam 
It won’t let me reset my password. I keep clicking to send a verification to both my phone number and email on different occasions, but it never sends. It won’t let me make a new account since my phone number is already linked to the account I can’t access. I even bought a new iPhone 12 and reinstalled the app and it still doesn’t work. I don’t see how this app has any good reviews.
 
Botox sale 
Awesome experience quick and easy
 
Where’s my stuff? 
I switched from brilliant distinctions to Allē. I lost my reward points. Then my gift cards were no where to be found. I call the support number get hung up on TWICE after being on hold for 30 minutes each time so I can’t even talk to anyone about where my stuff is.
 
Lost Points 
Just updated and lost all my points! The number to contact them on the app is not a working number!
 
this app stinks 
brilliant distinction points did not transfer, none of my info did. it won’t let me enter any of my info. instagram keeps saying it’s botox day and get units for free with this app, this app does nothing!!
 
App is disabled ? 
Downloaded at my specialists request and the application does not work
 
Uhm? 
Had cash rewards as well and was already an A List member... now it says I need more points to hit their special offers. I had at least $50 in cash to use. Kinda ridiculous this was not an upgrade. I wish I was still with BD.
 
Hot mess 
This app is unusable
 
You can do better 
Similar complaints to everyone else. Points did not transfer. Seems shady. Allergen is better than this.
 
Points lost 
I had 50.00 in rewards that vanished once I switched from brilliant distinctions to Allē. My balance is now -0- Not happy at all.
 
App doesn’t work 
I have been trying to merge my BD account over to Allē, the app just locks up and doesn’t complete the transfer
 
Worst ever 
This app merge took away my 50 dollar reward that I was literally going to use tomorrow. Not interested in this crap
 
Would rate 0 stars if I could 
My first complaint is in regards to the change in point value. I had $70 in rewards in BD, and now it says I do not have any rewards and that I am 600 points short of a reward. That is a substantial difference. My second complaint is in regards to the app itself. The BD app was much more organized, had a feature where you could look up participating doctors offices. This is no where to be found on the Allē app. Allē, please reconsider the points structure for this program. BD was great, I had zero complaints about BD.
 
Worst app 
I was told I need to switch from Brilliant distinctions to Allē & I cant log in. It keeps saying my password is invalid. Reset my password & still invalid. Did not link the $70 I had in BD!!! Irritated to say the least
 
Alle is way better! 
I love that points have a much longer exoneration, and the app is easier to navigate
 
Love it! 
Love the new Allé program and how I get points for non-Allergan products! Super easy to use and I’m happy that all of my points transferred from Brilliant Distinctions seamlessly!
 
WTAF 
Forced to migrate to this new platform. I lost $70 in rewards I had from Brilliant Distinctions. And now filler—which costs around $750–is the same paltry 200 points per treatment that Botox is!? Wow. I’d been the highest status for two years on BD and enjoying rewards that actually made me feel like an appreciated customer without them handing out a ton of freebies. I wish I would have cashed out when I actually could have gotten real value for my points. Additionally the app is clunky and unattractive. What a massive disappointment. I’m going to be looking for alternatives for treatments now.
 
What the? 
Was advised by my provider to download this app. Unfortunately I cant even get past the password page. I hit continue and absolutely NOTHING happens. I did take a screenshot of my BD rewards and do nit have a good feeling that they will even be there when i can possibly, finally log on. How are we suppose to use it if we cant even log in????!!
 
Disappointing 
I agree with TX... it seems I should of had more points & there’s no way to earn extra ie; referrals; watching videos, etc. I also found BD easier to navigate through. Bummer...
 
This app is the worst, do not use! 
I bought a gift card via their app when they offered a free $50 gift card. They happily charged my credit card but never sent a confirmation number to add the card to my account. Why don’t they just automatically add the money to your account? There is a reason so many people are giving this app low ratings. They are the worst. Brilliant Distinctions was a better overall service and more user friendly.
 
You will NOT lose your BD rewards!!! Definitely an upgrade 
I originally wrote this poor review below - I had a coupon I had been saving for my next appointment and it was not expired - my BD app went automatically to Allē - so I merged my account with no problem and figured my coupon would still be honored - BUT I no longer have it ...and it says I need more points for rewards - use your coupons BEFORE merging accounts - once you merge accounts it’s too late :( The app may work fine - but to trick your customers into thinking it’s an upgrade is insulting. UPDATE: What I found out when I went to my appointment was the opposite- my benefit of the coupon was indeed there and I used it that day - the doctors office handled all of it for me. They also explained the app more and that the benefits and rewards have actually been increased and have a longer life vs Brilliant Distinctions. Once I was more versed with the changes I saw that this is better rewards program than before and is a lot less work on our part to use!! I would definitely recommend this app!!!!
 
Can’t log in 
When I try to reset my password it sends me to Brilliant Distinctions website. Try to reset my password there and it says my account has been migrated and to reset my password with Allē. 🙄
 
Meh 
I like the aesthetics of this app over brilliant distinctions but that’s about it. Allē does not identify all services (diamond glow, latisse, etc) and does not provide a directory. The app is pretty worthless and really only serves as a wallet.
 
Disappointed 
The description is very misleading. It’s NOT better! It says more rewards. I haven’t seen any. The website is blah with no helpful information. I’m an A-lister and haven’t had any more reward opportunities or early access to deals. It’s unfortunate. I also miss shopping the skin medica line from BD. So far there has been a far worse Botox day deal (limit one) then previously and a 100.00 GC for $75.00! Big deal. So much hype for nothing.
 
“This application has been disabled” 
App never works. Occasionally, opening a link on the browser opens up in app.
 
Horrible 
Bring back BD - this app is not user friendly I am missing money and no one can help ! Defiantly not an upgrade of any kind
 
New app 
I converted my account to Alle on a desktop, and all my points transferred over immediately. No probs here
 
Won’t let me into my account!!!! 
This is the worst ever! I have switched from BrilliantDistinctions to this account and now can’t access it. Worst ever!! Hate it. Will be looking for new products also. Too bad they changed, I lost a LOT of points!!
 
Going Backwards 
Horrible app. Not user friendly at all. No way to use your points! Can’t even schedule appointments.
 
App works only 30% of the time 
This app rarely works. More than 80% of the time it doesn’t accept my password and I have to keep resetting it and that is if the send a link and most times they don’t. When I want to use the app at the time of my appointment it rarely opens and I cannot add in my points. I’m going to look for another app.
 
Worst app ever 
I’m basically steals your rewards. I have points showing but no code or way to redeem. I’m pretty sure I’m just going to use allergans Botox competitor as well as other fillers. Poorest excuse for an app ever & no support at all which makes it even worse. I hope everyone leaves allergan- there are alternatives that don’t piss you off & steal your rewards. Hate Allergan & will be spreading the word
 
Can’t uninstall 
Why can’t I delete this app???
 
How do I find a provider? 
Awful, awful app. Brilliant Distinctions was way better. How the heck do I find a participating provider??
 
Impossible to Log In 
The app doesn’t render and is not mobile responsive. The user name and password fields are hidden by the directions. Very frustrating
 
Doesn’t work 
Sends you to Brilliant Distinctions to change your password then B. D. Sends you back to Allē. Unable to accomplish anything with this app.
 
Never works 
App never recognizes my password. Constantly changing it and immediately try to login with app and it gives me an error message saying password is incorrect. Not worth the trouble.
 
Doesn’t work. 
Doesn’t accept my password even though it works on the website. Garbage.
 
Worst app ever 
It won’t let me sign In I have to reset my pass word every time, it did not roll over my bd points. Worst switch!!!!
 
Points 
They said my points would be transferred. I don’t see any of my transactions on here and I’ve had this a long time and use it regularly. It’s to bad. I wish they would fix this.
 
Doesn’t work at all 
Can’t even login. Please fix...need to use my points
 
How am I supposed to redeem points?? 
There’s no option to redeem points. 👎🏻👎🏻👎🏻
 
Worst app ever- need to go back to BD 
Have been unable to access my account multiple times. Have had to reset my account password and keep running into same problem. Takes forever to get into app so have been unable to use my points for any appointments bc it won’t load. This app is GARBAGE
 
App won’t take my password!!! 
The app is terrible it never takes my password!!
 
Gift card 
The rep was wonderful, efficient and friendly.
 
Gift cards 
Would be nice if you buy a gift card if it would automatically upload to the app
 
You Cannot Open this App 
I have had a Brilliant Distinctions account for several years at the same plastic surgery practice. No matter what I do I cannot access either my Brilliant Distinctions old account password or establish a new password with the Alle app. I know I have accrued points over the last year that I cannot access. Apparently I will have to contact Allergen corporate directly or have my doctor's office do so. This app is worthless.
 
Customer Service 
Wonderful customer service !
 
Great customer service! 
Great customer service! I
 
Love love Love 
Always so easy to use!
 
I don’t want to call customer service I don’t have time 
I wish this app would work-it is just too inefficient and faulty. I have zero time to spend on customer service phone calls, so I find it insulting you released the app before it worked properly for all. It’s a great idea, but do the hard work and make it efficient. In this era, it’s poor business practice to direct customers from the app to the phone.
 
Useless/doesn’t allow you to log in 
I’ve tried multiple times to log in, failure each time. Changed my password and still couldn’t log in. Ridiculous.
 
Not user friendly 
BD was very user friendly. Was able to show you LIVE what you had in your wallet. Put your profile first versus selling products on landing page. Wish the integration was more seamless.
 
Disappointed 
I downloaded the new app as directed. All my points and gift cards were available then the next day everything was gone. That’s just one problem out of about 5 I’ve encountered.
 
Where’s my stuff? 
I switched from brilliant distinctions to Allē. I lost my reward points. Then my gift cards were no where to be found. I call the support number get hung up on TWICE after being on hold for 30 minutes each time so I can’t even talk to anyone about where my stuff is.
 
Lost Points 
Just updated and lost all my points! The number to contact them on the app is not a working number!
 
this app stinks 
brilliant distinction points did not transfer, none of my info did. it won’t let me enter any of my info. instagram keeps saying it’s botox day and get units for free with this app, this app does nothing!!
 
App is disabled ? 
Downloaded at my specialists request and the application does not work
 
Uhm? 
Had cash rewards as well and was already an A List member... now it says I need more points to hit their special offers. I had at least $50 in cash to use. Kinda ridiculous this was not an upgrade. I wish I was still with BD.
 
Hot mess 
This app is unusable
 
You can do better 
Similar complaints to everyone else. Points did not transfer. Seems shady. Allergen is better than this.
 
Points lost 
I had 50.00 in rewards that vanished once I switched from brilliant distinctions to Allē. My balance is now -0- Not happy at all.
 
App doesn’t work 
I have been trying to merge my BD account over to Allē, the app just locks up and doesn’t complete the transfer
 
Worst ever 
This app merge took away my 50 dollar reward that I was literally going to use tomorrow. Not interested in this crap
 
Would rate 0 stars if I could 
My first complaint is in regards to the change in point value. I had $70 in rewards in BD, and now it says I do not have any rewards and that I am 600 points short of a reward. That is a substantial difference. My second complaint is in regards to the app itself. The BD app was much more organized, had a feature where you could look up participating doctors offices. This is no where to be found on the Allē app. Allē, please reconsider the points structure for this program. BD was great, I had zero complaints about BD.
 
Worst app 
I was told I need to switch from Brilliant distinctions to Allē & I cant log in. It keeps saying my password is invalid. Reset my password & still invalid. Did not link the $70 I had in BD!!! Irritated to say the least
 
Alle is way better! 
I love that points have a much longer exoneration, and the app is easier to navigate
 
Love it! 
Love the new Allé program and how I get points for non-Allergan products! Super easy to use and I’m happy that all of my points transferred from Brilliant Distinctions seamlessly!
 
WTAF 
Forced to migrate to this new platform. I lost $70 in rewards I had from Brilliant Distinctions. And now filler—which costs around $750–is the same paltry 200 points per treatment that Botox is!? Wow. I’d been the highest status for two years on BD and enjoying rewards that actually made me feel like an appreciated customer without them handing out a ton of freebies. I wish I would have cashed out when I actually could have gotten real value for my points. Additionally the app is clunky and unattractive. What a massive disappointment. I’m going to be looking for alternatives for treatments now.
 
What the? 
Was advised by my provider to download this app. Unfortunately I cant even get past the password page. I hit continue and absolutely NOTHING happens. I did take a screenshot of my BD rewards and do nit have a good feeling that they will even be there when i can possibly, finally log on. How are we suppose to use it if we cant even log in????!!
 
Disappointing 
I agree with TX... it seems I should of had more points & there’s no way to earn extra ie; referrals; watching videos, etc. I also found BD easier to navigate through. Bummer...
 
This app is the worst, do not use! 
I bought a gift card via their app when they offered a free $50 gift card. They happily charged my credit card but never sent a confirmation number to add the card to my account. Why don’t they just automatically add the money to your account? There is a reason so many people are giving this app low ratings. They are the worst. Brilliant Distinctions was a better overall service and more user friendly.
 
You will NOT lose your BD rewards!!! Definitely an upgrade 
I originally wrote this poor review below - I had a coupon I had been saving for my next appointment and it was not expired - my BD app went automatically to Allē - so I merged my account with no problem and figured my coupon would still be honored - BUT I no longer have it ...and it says I need more points for rewards - use your coupons BEFORE merging accounts - once you merge accounts it’s too late :( The app may work fine - but to trick your customers into thinking it’s an upgrade is insulting. UPDATE: What I found out when I went to my appointment was the opposite- my benefit of the coupon was indeed there and I used it that day - the doctors office handled all of it for me. They also explained the app more and that the benefits and rewards have actually been increased and have a longer life vs Brilliant Distinctions. Once I was more versed with the changes I saw that this is better rewards program than before and is a lot less work on our part to use!! I would definitely recommend this app!!!!
 
Can’t log in 
When I try to reset my password it sends me to Brilliant Distinctions website. Try to reset my password there and it says my account has been migrated and to reset my password with Allē. 🙄
 
Meh 
I like the aesthetics of this app over brilliant distinctions but that’s about it. Allē does not identify all services (diamond glow, latisse, etc) and does not provide a directory. The app is pretty worthless and really only serves as a wallet.
 
Disappointed 
The description is very misleading. It’s NOT better! It says more rewards. I haven’t seen any. The website is blah with no helpful information. I’m an A-lister and haven’t had any more reward opportunities or early access to deals. It’s unfortunate. I also miss shopping the skin medica line from BD. So far there has been a far worse Botox day deal (limit one) then previously and a 100.00 GC for $75.00! Big deal. So much hype for nothing.
 
“This application has been disabled” 
App never works. Occasionally, opening a link on the browser opens up in app.
 
Horrible 
Bring back BD - this app is not user friendly I am missing money and no one can help ! Defiantly not an upgrade of any kind
 
New app 
I converted my account to Alle on a desktop, and all my points transferred over immediately. No probs here
 
Won’t let me into my account!!!! 
This is the worst ever! I have switched from BrilliantDistinctions to this account and now can’t access it. Worst ever!! Hate it. Will be looking for new products also. Too bad they changed, I lost a LOT of points!!
 
Going Backwards 
Horrible app. Not user friendly at all. No way to use your points! Can’t even schedule appointments.
 
App works only 30% of the time 
This app rarely works. More than 80% of the time it doesn’t accept my password and I have to keep resetting it and that is if the send a link and most times they don’t. When I want to use the app at the time of my appointment it rarely opens and I cannot add in my points. I’m going to look for another app.
 
Worst app ever 
I’m basically steals your rewards. I have points showing but no code or way to redeem. I’m pretty sure I’m just going to use allergans Botox competitor as well as other fillers. Poorest excuse for an app ever & no support at all which makes it even worse. I hope everyone leaves allergan- there are alternatives that don’t piss you off & steal your rewards. Hate Allergan & will be spreading the word
 
Can’t uninstall 
Why can’t I delete this app???
 
How do I find a provider? 
Awful, awful app. Brilliant Distinctions was way better. How the heck do I find a participating provider??
 
Impossible to Log In 
The app doesn’t render and is not mobile responsive. The user name and password fields are hidden by the directions. Very frustrating
 
Doesn’t work 
Sends you to Brilliant Distinctions to change your password then B. D. Sends you back to Allē. Unable to accomplish anything with this app.
 
Never works 
App never recognizes my password. Constantly changing it and immediately try to login with app and it gives me an error message saying password is incorrect. Not worth the trouble.
 
Doesn’t work. 
Doesn’t accept my password even though it works on the website. Garbage.
 
Worst app ever 
It won’t let me sign In I have to reset my pass word every time, it did not roll over my bd points. Worst switch!!!!
 
Points 
They said my points would be transferred. I don’t see any of my transactions on here and I’ve had this a long time and use it regularly. It’s to bad. I wish they would fix this.
 
Doesn’t work at all 
Can’t even login. Please fix...need to use my points
 
How am I supposed to redeem points?? 
There’s no option to redeem points. 👎🏻👎🏻👎🏻
 
Worst app ever- need to go back to BD 
Have been unable to access my account multiple times. Have had to reset my account password and keep running into same problem. Takes forever to get into app so have been unable to use my points for any appointments bc it won’t load. This app is GARBAGE
 
App won’t take my password!!! 
The app is terrible it never takes my password!!
 
Gift card 
The rep was wonderful, efficient and friendly.
 
Gift cards 
Would be nice if you buy a gift card if it would automatically upload to the app
 
You Cannot Open this App 
I have had a Brilliant Distinctions account for several years at the same plastic surgery practice. No matter what I do I cannot access either my Brilliant Distinctions old account password or establish a new password with the Alle app. I know I have accrued points over the last year that I cannot access. Apparently I will have to contact Allergen corporate directly or have my doctor's office do so. This app is worthless.
 
Customer Service 
Wonderful customer service !
 
Great customer service! 
Great customer service! I
 
Love love Love 
Always so easy to use!
 
Disabled? 
It says this app has been disabled and to contact the developer🤔
 
Horrible app and website 
Never works right. Won’t even let me log in for this promo. And now it’s sold out. I wish I could give zero stars. Waste of time.
 
Inadequate, unprofessional 
Can’t find a single person that can effectively utilize the “deals” Alle supposedly offers. Terrible app, terrible preparation, terrible execution, terrible staff, terrible.
 
Horrible 
Honestly don’t even want to give it 1 star.Forced to migrate our brilliant distinctions over to this crap. It’s horrible trying to navigate, sign in and purchase promotional items.And it’s just not the app the website doesn’t work either.
 
Errors when logging in 
App is having a hard time linking my BD account. Everytime I open the app it either links it fine or is blank. Many issues
 
Too Buggy for release. Updates required 
Forgot password fails. Please retest full process. No text or email points to correct page to recover access. Failed to participate in the sale today disappointing
 
Horrible app! 
I switched from Brilliant Distinctions to Alle, like everyone had to in order to stay in the program, and my points transferred flawlessly....until I purchased the B1G1 gift card on Botox Day (Nov 18, 2020). My points are now gone. I went from 320 to 0. I’m not even going to attempt to call today to get help. Thank God I took a screen shot of my Brilliant Distinctions points page before I transferred to Allē. TAKE A SCREEN SHOT OF YOUR POINTS!
 
Worst migration for a top company ever 
This has got to be the worst migration/new app development by a top company ever. This should be seamless and it’s not. Guess they never imagined anyone would need to reset their password bc you can’t do that if you have a BD account. This is a ++billion dollar company mind you.
 
Impossible to log in 
Tried to login with my brilliant distinction account. Very slow. Keeps kicking me out. Not able to move to the next screen.
 
Not user friendly 
BD was very user friendly. Was able to show you LIVE what you had in your wallet. Put your profile first versus selling products on landing page. Wish the integration was more seamless.
 
Disappointed 
I downloaded the new app as directed. All my points and gift cards were available then the next day everything was gone. That’s just one problem out of about 5 I’ve encountered.
 
Where’s my stuff? 
I switched from brilliant distinctions to Allē. I lost my reward points. Then my gift cards were no where to be found. I call the support number get hung up on TWICE after being on hold for 30 minutes each time so I can’t even talk to anyone about where my stuff is.
 
Lost Points 
Just updated and lost all my points! The number to contact them on the app is not a working number!
 
this app stinks 
brilliant distinction points did not transfer, none of my info did. it won’t let me enter any of my info. instagram keeps saying it’s botox day and get units for free with this app, this app does nothing!!
 
App is disabled ? 
Downloaded at my specialists request and the application does not work
 
Uhm? 
Had cash rewards as well and was already an A List member... now it says I need more points to hit their special offers. I had at least $50 in cash to use. Kinda ridiculous this was not an upgrade. I wish I was still with BD.
 
Hot mess 
This app is unusable
 
You can do better 
Similar complaints to everyone else. Points did not transfer. Seems shady. Allergen is better than this.
 
Points lost 
I had 50.00 in rewards that vanished once I switched from brilliant distinctions to Allē. My balance is now -0- Not happy at all.
 
App doesn’t work 
I have been trying to merge my BD account over to Allē, the app just locks up and doesn’t complete the transfer
 
Worst ever 
This app merge took away my 50 dollar reward that I was literally going to use tomorrow. Not interested in this crap
 
Would rate 0 stars if I could 
My first complaint is in regards to the change in point value. I had $70 in rewards in BD, and now it says I do not have any rewards and that I am 600 points short of a reward. That is a substantial difference. My second complaint is in regards to the app itself. The BD app was much more organized, had a feature where you could look up participating doctors offices. This is no where to be found on the Allē app. Allē, please reconsider the points structure for this program. BD was great, I had zero complaints about BD.
 
Worst app 
I was told I need to switch from Brilliant distinctions to Allē & I cant log in. It keeps saying my password is invalid. Reset my password & still invalid. Did not link the $70 I had in BD!!! Irritated to say the least
 
Alle is way better! 
I love that points have a much longer exoneration, and the app is easier to navigate
 
Love it! 
Love the new Allé program and how I get points for non-Allergan products! Super easy to use and I’m happy that all of my points transferred from Brilliant Distinctions seamlessly!
 
WTAF 
Forced to migrate to this new platform. I lost $70 in rewards I had from Brilliant Distinctions. And now filler—which costs around $750–is the same paltry 200 points per treatment that Botox is!? Wow. I’d been the highest status for two years on BD and enjoying rewards that actually made me feel like an appreciated customer without them handing out a ton of freebies. I wish I would have cashed out when I actually could have gotten real value for my points. Additionally the app is clunky and unattractive. What a massive disappointment. I’m going to be looking for alternatives for treatments now.
 
What the? 
Was advised by my provider to download this app. Unfortunately I cant even get past the password page. I hit continue and absolutely NOTHING happens. I did take a screenshot of my BD rewards and do nit have a good feeling that they will even be there when i can possibly, finally log on. How are we suppose to use it if we cant even log in????!!
 
Disappointing 
I agree with TX... it seems I should of had more points & there’s no way to earn extra ie; referrals; watching videos, etc. I also found BD easier to navigate through. Bummer...
 
This app is the worst, do not use! 
I bought a gift card via their app when they offered a free $50 gift card. They happily charged my credit card but never sent a confirmation number to add the card to my account. Why don’t they just automatically add the money to your account? There is a reason so many people are giving this app low ratings. They are the worst. Brilliant Distinctions was a better overall service and more user friendly.
 
You will NOT lose your BD rewards!!! Definitely an upgrade 
I originally wrote this poor review below - I had a coupon I had been saving for my next appointment and it was not expired - my BD app went automatically to Allē - so I merged my account with no problem and figured my coupon would still be honored - BUT I no longer have it ...and it says I need more points for rewards - use your coupons BEFORE merging accounts - once you merge accounts it’s too late :( The app may work fine - but to trick your customers into thinking it’s an upgrade is insulting. UPDATE: What I found out when I went to my appointment was the opposite- my benefit of the coupon was indeed there and I used it that day - the doctors office handled all of it for me. They also explained the app more and that the benefits and rewards have actually been increased and have a longer life vs Brilliant Distinctions. Once I was more versed with the changes I saw that this is better rewards program than before and is a lot less work on our part to use!! I would definitely recommend this app!!!!
 
Can’t log in 
When I try to reset my password it sends me to Brilliant Distinctions website. Try to reset my password there and it says my account has been migrated and to reset my password with Allē. 🙄
 
Meh 
I like the aesthetics of this app over brilliant distinctions but that’s about it. Allē does not identify all services (diamond glow, latisse, etc) and does not provide a directory. The app is pretty worthless and really only serves as a wallet.
 
Disappointed 
The description is very misleading. It’s NOT better! It says more rewards. I haven’t seen any. The website is blah with no helpful information. I’m an A-lister and haven’t had any more reward opportunities or early access to deals. It’s unfortunate. I also miss shopping the skin medica line from BD. So far there has been a far worse Botox day deal (limit one) then previously and a 100.00 GC for $75.00! Big deal. So much hype for nothing.
 
“This application has been disabled” 
App never works. Occasionally, opening a link on the browser opens up in app.
 
Horrible 
Bring back BD - this app is not user friendly I am missing money and no one can help ! Defiantly not an upgrade of any kind
 
New app 
I converted my account to Alle on a desktop, and all my points transferred over immediately. No probs here
 
Won’t let me into my account!!!! 
This is the worst ever! I have switched from BrilliantDistinctions to this account and now can’t access it. Worst ever!! Hate it. Will be looking for new products also. Too bad they changed, I lost a LOT of points!!
 
Going Backwards 
Horrible app. Not user friendly at all. No way to use your points! Can’t even schedule appointments.
 
App works only 30% of the time 
This app rarely works. More than 80% of the time it doesn’t accept my password and I have to keep resetting it and that is if the send a link and most times they don’t. When I want to use the app at the time of my appointment it rarely opens and I cannot add in my points. I’m going to look for another app.
 
Worst app ever 
I’m basically steals your rewards. I have points showing but no code or way to redeem. I’m pretty sure I’m just going to use allergans Botox competitor as well as other fillers. Poorest excuse for an app ever & no support at all which makes it even worse. I hope everyone leaves allergan- there are alternatives that don’t piss you off & steal your rewards. Hate Allergan & will be spreading the word
 
Can’t uninstall 
Why can’t I delete this app???
 
How do I find a provider? 
Awful, awful app. Brilliant Distinctions was way better. How the heck do I find a participating provider??
 
Impossible to Log In 
The app doesn’t render and is not mobile responsive. The user name and password fields are hidden by the directions. Very frustrating
 
Doesn’t work 
Sends you to Brilliant Distinctions to change your password then B. D. Sends you back to Allē. Unable to accomplish anything with this app.
 
Never works 
App never recognizes my password. Constantly changing it and immediately try to login with app and it gives me an error message saying password is incorrect. Not worth the trouble.
 
Doesn’t work. 
Doesn’t accept my password even though it works on the website. Garbage.
 
Worst app ever 
It won’t let me sign In I have to reset my pass word every time, it did not roll over my bd points. Worst switch!!!!
 
Points 
They said my points would be transferred. I don’t see any of my transactions on here and I’ve had this a long time and use it regularly. It’s to bad. I wish they would fix this.
 
Doesn’t work at all 
Can’t even login. Please fix...need to use my points
 
Disabled? 
It says this app has been disabled and to contact the developer🤔
 
Horrible app and website 
Never works right. Won’t even let me log in for this promo. And now it’s sold out. I wish I could give zero stars. Waste of time.
 
Inadequate, unprofessional 
Can’t find a single person that can effectively utilize the “deals” Alle supposedly offers. Terrible app, terrible preparation, terrible execution, terrible staff, terrible.
 
Horrible 
Honestly don’t even want to give it 1 star.Forced to migrate our brilliant distinctions over to this crap. It’s horrible trying to navigate, sign in and purchase promotional items.And it’s just not the app the website doesn’t work either.
 
Errors when logging in 
App is having a hard time linking my BD account. Everytime I open the app it either links it fine or is blank. Many issues
 
Too Buggy for release. Updates required 
Forgot password fails. Please retest full process. No text or email points to correct page to recover access. Failed to participate in the sale today disappointing
 
Horrible app! 
I switched from Brilliant Distinctions to Alle, like everyone had to in order to stay in the program, and my points transferred flawlessly....until I purchased the B1G1 gift card on Botox Day (Nov 18, 2020). My points are now gone. I went from 320 to 0. I’m not even going to attempt to call today to get help. Thank God I took a screen shot of my Brilliant Distinctions points page before I transferred to Allē. TAKE A SCREEN SHOT OF YOUR POINTS!
 
Worst migration for a top company ever 
This has got to be the worst migration/new app development by a top company ever. This should be seamless and it’s not. Guess they never imagined anyone would need to reset their password bc you can’t do that if you have a BD account. This is a ++billion dollar company mind you.
 
Impossible to log in 
Tried to login with my brilliant distinction account. Very slow. Keeps kicking me out. Not able to move to the next screen.
 
Not user friendly 
BD was very user friendly. Was able to show you LIVE what you had in your wallet. Put your profile first versus selling products on landing page. Wish the integration was more seamless.
 
Disappointed 
I downloaded the new app as directed. All my points and gift cards were available then the next day everything was gone. That’s just one problem out of about 5 I’ve encountered.
 
Where’s my stuff? 
I switched from brilliant distinctions to Allē. I lost my reward points. Then my gift cards were no where to be found. I call the support number get hung up on TWICE after being on hold for 30 minutes each time so I can’t even talk to anyone about where my stuff is.
 
Lost Points 
Just updated and lost all my points! The number to contact them on the app is not a working number!
 
this app stinks 
brilliant distinction points did not transfer, none of my info did. it won’t let me enter any of my info. instagram keeps saying it’s botox day and get units for free with this app, this app does nothing!!
 
App is disabled ? 
Downloaded at my specialists request and the application does not work
 
Uhm? 
Had cash rewards as well and was already an A List member... now it says I need more points to hit their special offers. I had at least $50 in cash to use. Kinda ridiculous this was not an upgrade. I wish I was still with BD.
 
Hot mess 
This app is unusable
 
You can do better 
Similar complaints to everyone else. Points did not transfer. Seems shady. Allergen is better than this.
 
Points lost 
I had 50.00 in rewards that vanished once I switched from brilliant distinctions to Allē. My balance is now -0- Not happy at all.
 
App doesn’t work 
I have been trying to merge my BD account over to Allē, the app just locks up and doesn’t complete the transfer
 
Worst ever 
This app merge took away my 50 dollar reward that I was literally going to use tomorrow. Not interested in this crap
 
Would rate 0 stars if I could 
My first complaint is in regards to the change in point value. I had $70 in rewards in BD, and now it says I do not have any rewards and that I am 600 points short of a reward. That is a substantial difference. My second complaint is in regards to the app itself. The BD app was much more organized, had a feature where you could look up participating doctors offices. This is no where to be found on the Allē app. Allē, please reconsider the points structure for this program. BD was great, I had zero complaints about BD.
 
Worst app 
I was told I need to switch from Brilliant distinctions to Allē & I cant log in. It keeps saying my password is invalid. Reset my password & still invalid. Did not link the $70 I had in BD!!! Irritated to say the least
 
Alle is way better! 
I love that points have a much longer exoneration, and the app is easier to navigate
 
Love it! 
Love the new Allé program and how I get points for non-Allergan products! Super easy to use and I’m happy that all of my points transferred from Brilliant Distinctions seamlessly!
 
WTAF 
Forced to migrate to this new platform. I lost $70 in rewards I had from Brilliant Distinctions. And now filler—which costs around $750–is the same paltry 200 points per treatment that Botox is!? Wow. I’d been the highest status for two years on BD and enjoying rewards that actually made me feel like an appreciated customer without them handing out a ton of freebies. I wish I would have cashed out when I actually could have gotten real value for my points. Additionally the app is clunky and unattractive. What a massive disappointment. I’m going to be looking for alternatives for treatments now.
 
What the? 
Was advised by my provider to download this app. Unfortunately I cant even get past the password page. I hit continue and absolutely NOTHING happens. I did take a screenshot of my BD rewards and do nit have a good feeling that they will even be there when i can possibly, finally log on. How are we suppose to use it if we cant even log in????!!
 
Disappointing 
I agree with TX... it seems I should of had more points & there’s no way to earn extra ie; referrals; watching videos, etc. I also found BD easier to navigate through. Bummer...
 
This app is the worst, do not use! 
I bought a gift card via their app when they offered a free $50 gift card. They happily charged my credit card but never sent a confirmation number to add the card to my account. Why don’t they just automatically add the money to your account? There is a reason so many people are giving this app low ratings. They are the worst. Brilliant Distinctions was a better overall service and more user friendly.
 
You will NOT lose your BD rewards!!! Definitely an upgrade 
I originally wrote this poor review below - I had a coupon I had been saving for my next appointment and it was not expired - my BD app went automatically to Allē - so I merged my account with no problem and figured my coupon would still be honored - BUT I no longer have it ...and it says I need more points for rewards - use your coupons BEFORE merging accounts - once you merge accounts it’s too late :( The app may work fine - but to trick your customers into thinking it’s an upgrade is insulting. UPDATE: What I found out when I went to my appointment was the opposite- my benefit of the coupon was indeed there and I used it that day - the doctors office handled all of it for me. They also explained the app more and that the benefits and rewards have actually been increased and have a longer life vs Brilliant Distinctions. Once I was more versed with the changes I saw that this is better rewards program than before and is a lot less work on our part to use!! I would definitely recommend this app!!!!
 
Can’t log in 
When I try to reset my password it sends me to Brilliant Distinctions website. Try to reset my password there and it says my account has been migrated and to reset my password with Allē. 🙄
 
Meh 
I like the aesthetics of this app over brilliant distinctions but that’s about it. Allē does not identify all services (diamond glow, latisse, etc) and does not provide a directory. The app is pretty worthless and really only serves as a wallet.
 
Disappointed 
The description is very misleading. It’s NOT better! It says more rewards. I haven’t seen any. The website is blah with no helpful information. I’m an A-lister and haven’t had any more reward opportunities or early access to deals. It’s unfortunate. I also miss shopping the skin medica line from BD. So far there has been a far worse Botox day deal (limit one) then previously and a 100.00 GC for $75.00! Big deal. So much hype for nothing.
 
“This application has been disabled” 
App never works. Occasionally, opening a link on the browser opens up in app.
 
Horrible 
Bring back BD - this app is not user friendly I am missing money and no one can help ! Defiantly not an upgrade of any kind
 
New app 
I converted my account to Alle on a desktop, and all my points transferred over immediately. No probs here
 
Won’t let me into my account!!!! 
This is the worst ever! I have switched from BrilliantDistinctions to this account and now can’t access it. Worst ever!! Hate it. Will be looking for new products also. Too bad they changed, I lost a LOT of points!!
 
Going Backwards 
Horrible app. Not user friendly at all. No way to use your points! Can’t even schedule appointments.
 
App works only 30% of the time 
This app rarely works. More than 80% of the time it doesn’t accept my password and I have to keep resetting it and that is if the send a link and most times they don’t. When I want to use the app at the time of my appointment it rarely opens and I cannot add in my points. I’m going to look for another app.
 
Worst app ever 
I’m basically steals your rewards. I have points showing but no code or way to redeem. I’m pretty sure I’m just going to use allergans Botox competitor as well as other fillers. Poorest excuse for an app ever & no support at all which makes it even worse. I hope everyone leaves allergan- there are alternatives that don’t piss you off & steal your rewards. Hate Allergan & will be spreading the word
 
Can’t uninstall 
Why can’t I delete this app???
 
How do I find a provider? 
Awful, awful app. Brilliant Distinctions was way better. How the heck do I find a participating provider??
 
Impossible to Log In 
The app doesn’t render and is not mobile responsive. The user name and password fields are hidden by the directions. Very frustrating
 
Doesn’t work 
Sends you to Brilliant Distinctions to change your password then B. D. Sends you back to Allē. Unable to accomplish anything with this app.
 
Never works 
App never recognizes my password. Constantly changing it and immediately try to login with app and it gives me an error message saying password is incorrect. Not worth the trouble.
 
Doesn’t work. 
Doesn’t accept my password even though it works on the website. Garbage.
 
Worst app ever 
It won’t let me sign In I have to reset my pass word every time, it did not roll over my bd points. Worst switch!!!!
 
Points 
They said my points would be transferred. I don’t see any of my transactions on here and I’ve had this a long time and use it regularly. It’s to bad. I wish they would fix this.
 
Doesn’t work at all 
Can’t even login. Please fix...need to use my points
 
Disabled? 
It says this app has been disabled and to contact the developer🤔
 
Horrible app and website 
Never works right. Won’t even let me log in for this promo. And now it’s sold out. I wish I could give zero stars. Waste of time.
 
Inadequate, unprofessional 
Can’t find a single person that can effectively utilize the “deals” Alle supposedly offers. Terrible app, terrible preparation, terrible execution, terrible staff, terrible.
 
Horrible 
Honestly don’t even want to give it 1 star.Forced to migrate our brilliant distinctions over to this crap. It’s horrible trying to navigate, sign in and purchase promotional items.And it’s just not the app the website doesn’t work either.
 
Errors when logging in 
App is having a hard time linking my BD account. Everytime I open the app it either links it fine or is blank. Many issues
 
Too Buggy for release. Updates required 
Forgot password fails. Please retest full process. No text or email points to correct page to recover access. Failed to participate in the sale today disappointing
 
Horrible app! 
I switched from Brilliant Distinctions to Alle, like everyone had to in order to stay in the program, and my points transferred flawlessly....until I purchased the B1G1 gift card on Botox Day (Nov 18, 2020). My points are now gone. I went from 320 to 0. I’m not even going to attempt to call today to get help. Thank God I took a screen shot of my Brilliant Distinctions points page before I transferred to Allē. TAKE A SCREEN SHOT OF YOUR POINTS!
 
Worst migration for a top company ever 
This has got to be the worst migration/new app development by a top company ever. This should be seamless and it’s not. Guess they never imagined anyone would need to reset their password bc you can’t do that if you have a BD account. This is a ++billion dollar company mind you.
 
Impossible to log in 
Tried to login with my brilliant distinction account. Very slow. Keeps kicking me out. Not able to move to the next screen.
 
Not user friendly 
BD was very user friendly. Was able to show you LIVE what you had in your wallet. Put your profile first versus selling products on landing page. Wish the integration was more seamless.
 
Disappointed 
I downloaded the new app as directed. All my points and gift cards were available then the next day everything was gone. That’s just one problem out of about 5 I’ve encountered.
 
Where’s my stuff? 
I switched from brilliant distinctions to Allē. I lost my reward points. Then my gift cards were no where to be found. I call the support number get hung up on TWICE after being on hold for 30 minutes each time so I can’t even talk to anyone about where my stuff is.
 
Lost Points 
Just updated and lost all my points! The number to contact them on the app is not a working number!
 
this app stinks 
brilliant distinction points did not transfer, none of my info did. it won’t let me enter any of my info. instagram keeps saying it’s botox day and get units for free with this app, this app does nothing!!
 
App is disabled ? 
Downloaded at my specialists request and the application does not work
 
Uhm? 
Had cash rewards as well and was already an A List member... now it says I need more points to hit their special offers. I had at least $50 in cash to use. Kinda ridiculous this was not an upgrade. I wish I was still with BD.
 
Hot mess 
This app is unusable
 
You can do better 
Similar complaints to everyone else. Points did not transfer. Seems shady. Allergen is better than this.
 
Points lost 
I had 50.00 in rewards that vanished once I switched from brilliant distinctions to Allē. My balance is now -0- Not happy at all.
 
App doesn’t work 
I have been trying to merge my BD account over to Allē, the app just locks up and doesn’t complete the transfer
 
Worst ever 
This app merge took away my 50 dollar reward that I was literally going to use tomorrow. Not interested in this crap
 
Would rate 0 stars if I could 
My first complaint is in regards to the change in point value. I had $70 in rewards in BD, and now it says I do not have any rewards and that I am 600 points short of a reward. That is a substantial difference. My second complaint is in regards to the app itself. The BD app was much more organized, had a feature where you could look up participating doctors offices. This is no where to be found on the Allē app. Allē, please reconsider the points structure for this program. BD was great, I had zero complaints about BD.
 
Worst app 
I was told I need to switch from Brilliant distinctions to Allē & I cant log in. It keeps saying my password is invalid. Reset my password & still invalid. Did not link the $70 I had in BD!!! Irritated to say the least
 
Alle is way better! 
I love that points have a much longer exoneration, and the app is easier to navigate
 
Love it! 
Love the new Allé program and how I get points for non-Allergan products! Super easy to use and I’m happy that all of my points transferred from Brilliant Distinctions seamlessly!
 
WTAF 
Forced to migrate to this new platform. I lost $70 in rewards I had from Brilliant Distinctions. And now filler—which costs around $750–is the same paltry 200 points per treatment that Botox is!? Wow. I’d been the highest status for two years on BD and enjoying rewards that actually made me feel like an appreciated customer without them handing out a ton of freebies. I wish I would have cashed out when I actually could have gotten real value for my points. Additionally the app is clunky and unattractive. What a massive disappointment. I’m going to be looking for alternatives for treatments now.
 
What the? 
Was advised by my provider to download this app. Unfortunately I cant even get past the password page. I hit continue and absolutely NOTHING happens. I did take a screenshot of my BD rewards and do nit have a good feeling that they will even be there when i can possibly, finally log on. How are we suppose to use it if we cant even log in????!!
 
Disappointing 
I agree with TX... it seems I should of had more points & there’s no way to earn extra ie; referrals; watching videos, etc. I also found BD easier to navigate through. Bummer...
 
This app is the worst, do not use! 
I bought a gift card via their app when they offered a free $50 gift card. They happily charged my credit card but never sent a confirmation number to add the card to my account. Why don’t they just automatically add the money to your account? There is a reason so many people are giving this app low ratings. They are the worst. Brilliant Distinctions was a better overall service and more user friendly.
 
You will NOT lose your BD rewards!!! Definitely an upgrade 
I originally wrote this poor review below - I had a coupon I had been saving for my next appointment and it was not expired - my BD app went automatically to Allē - so I merged my account with no problem and figured my coupon would still be honored - BUT I no longer have it ...and it says I need more points for rewards - use your coupons BEFORE merging accounts - once you merge accounts it’s too late :( The app may work fine - but to trick your customers into thinking it’s an upgrade is insulting. UPDATE: What I found out when I went to my appointment was the opposite- my benefit of the coupon was indeed there and I used it that day - the doctors office handled all of it for me. They also explained the app more and that the benefits and rewards have actually been increased and have a longer life vs Brilliant Distinctions. Once I was more versed with the changes I saw that this is better rewards program than before and is a lot less work on our part to use!! I would definitely recommend this app!!!!
 
Can’t log in 
When I try to reset my password it sends me to Brilliant Distinctions website. Try to reset my password there and it says my account has been migrated and to reset my password with Allē. 🙄
 
Meh 
I like the aesthetics of this app over brilliant distinctions but that’s about it. Allē does not identify all services (diamond glow, latisse, etc) and does not provide a directory. The app is pretty worthless and really only serves as a wallet.
 
Disappointed 
The description is very misleading. It’s NOT better! It says more rewards. I haven’t seen any. The website is blah with no helpful information. I’m an A-lister and haven’t had any more reward opportunities or early access to deals. It’s unfortunate. I also miss shopping the skin medica line from BD. So far there has been a far worse Botox day deal (limit one) then previously and a 100.00 GC for $75.00! Big deal. So much hype for nothing.
 
“This application has been disabled” 
App never works. Occasionally, opening a link on the browser opens up in app.
 
Horrible 
Bring back BD - this app is not user friendly I am missing money and no one can help ! Defiantly not an upgrade of any kind
 
New app 
I converted my account to Alle on a desktop, and all my points transferred over immediately. No probs here
 
Won’t let me into my account!!!! 
This is the worst ever! I have switched from BrilliantDistinctions to this account and now can’t access it. Worst ever!! Hate it. Will be looking for new products also. Too bad they changed, I lost a LOT of points!!
 
Going Backwards 
Horrible app. Not user friendly at all. No way to use your points! Can’t even schedule appointments.
 
App works only 30% of the time 
This app rarely works. More than 80% of the time it doesn’t accept my password and I have to keep resetting it and that is if the send a link and most times they don’t. When I want to use the app at the time of my appointment it rarely opens and I cannot add in my points. I’m going to look for another app.
 
Worst app ever 
I’m basically steals your rewards. I have points showing but no code or way to redeem. I’m pretty sure I’m just going to use allergans Botox competitor as well as other fillers. Poorest excuse for an app ever & no support at all which makes it even worse. I hope everyone leaves allergan- there are alternatives that don’t piss you off & steal your rewards. Hate Allergan & will be spreading the word
 
Can’t uninstall 
Why can’t I delete this app???
 
How do I find a provider? 
Awful, awful app. Brilliant Distinctions was way better. How the heck do I find a participating provider??
 
Impossible to Log In 
The app doesn’t render and is not mobile responsive. The user name and password fields are hidden by the directions. Very frustrating
 
Doesn’t work 
Sends you to Brilliant Distinctions to change your password then B. D. Sends you back to Allē. Unable to accomplish anything with this app.
 
Never works 
App never recognizes my password. Constantly changing it and immediately try to login with app and it gives me an error message saying password is incorrect. Not worth the trouble.
 
Doesn’t work. 
Doesn’t accept my password even though it works on the website. Garbage.
 
Worst app ever 
It won’t let me sign In I have to reset my pass word every time, it did not roll over my bd points. Worst switch!!!!
 
Points 
They said my points would be transferred. I don’t see any of my transactions on here and I’ve had this a long time and use it regularly. It’s to bad. I wish they would fix this.
 
Doesn’t work at all 
Can’t even login. Please fix...need to use my points
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Didn’t give me my points? 
I was prompted to download this app in return of 100pts, I downloaded the app and nothing showed up. I’m already disappointed:(
 
Don’t bother 
Didn’t receive my points.. surprise, surprise!
 
Can’t log in 
Every time I try to login it tells me “unexpected error occurred”. I have yet to be able to login. I even changed my password to see if that would help
 
Can’t locate provider 
Need to add my provider but, the map and location will not show any businesses near me.. if I type in 6147 I can see providers in CT and it says, 4 miles from me? Um, I live in Illinois.. please try and fix this bug.. I have appointments that need added to my app and I never got points for my procedure yesterday.. thanks
 
App no longer works! 
Still has a malfunction that won’t let you log in if you want to bypass facial ID.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Worst App 
This app is awful. Whenever I try to logon, it says phone number already in use. Like yes, because I have my account with this number. It does not give me any option to access my account. This app is not user friendly and set up poorly. I’ve never had such issues.
 
AWFUL! 
This app is ridiculous, nothing works, it crashes, it loses information and is all around worthless. The entire brilliant distinctions program is as bad as their app, the left doesn’t know what the right is doing and nobody is on the same page, you will get one story from one person and another story from another person. They will thoroughly confuse you and then tell you that you are wrong when really they are the ones that are wrong, arrogance and incredibly horrible customer service all the way around.
 
App Rewards 
I was supposed to receive 100 points for downloading the app. So I downloaded the app, logged in, checked my rewards, and didn’t get anything! Total ripoff.
 
Un-brilliant 
I wasn’t able to get past saying “no” to facial ID. The screen was a guy with a beard. I’m an un-bearded woman of a different race. After trying to figure out how this guy applied to me, I determined he didn’t and deleted this silly app. They claim something else is imminent; I certainly hope so.
 
Doesn’t work! 
Since the recent update app fails to even open. So much for “ bug fixes” ☹️
 
Worst app bar none 
From the white page and white-colored text to the poor credential process, it’s the worst app I’ve ever encountered
 
Cannot sign up 
The sign up screen has all white text on a nearly white background. I cannot see the calendar to select my birthdate.
 
Fix the bugs! 
It’s so laggy, hard to use, and doesn’t have up to date info.
 
100% unusable 
I can’t even set my provider. I just get an error message and there’s no tech support. Looking at all the 1-star reviews with zero responses shows that they don’t even care. It’s like they contracted some third party company to build it and maintenance was abandoned after it was built.
 
Awful technology 
I’ve tried for hours to set up my account but the app freezes when you try to avoid Face ID and won’t allow you to select No Thanks! Awful technology! Shameful.
 
Terrible app! 
I wish I could give this app zero stars. First the website completely lies and says you will receive 100 points for downloading the app.....WRONG! Second the app is totally buggy. I have since deleted the app.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Didn’t give me my points? 
I was prompted to download this app in return of 100pts, I downloaded the app and nothing showed up. I’m already disappointed:(
 
Don’t bother 
Didn’t receive my points.. surprise, surprise!
 
Can’t log in 
Every time I try to login it tells me “unexpected error occurred”. I have yet to be able to login. I even changed my password to see if that would help
 
Can’t locate provider 
Need to add my provider but, the map and location will not show any businesses near me.. if I type in 6147 I can see providers in CT and it says, 4 miles from me? Um, I live in Illinois.. please try and fix this bug.. I have appointments that need added to my app and I never got points for my procedure yesterday.. thanks
 
App no longer works! 
Still has a malfunction that won’t let you log in if you want to bypass facial ID.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Worst App 
This app is awful. Whenever I try to logon, it says phone number already in use. Like yes, because I have my account with this number. It does not give me any option to access my account. This app is not user friendly and set up poorly. I’ve never had such issues.
 
AWFUL! 
This app is ridiculous, nothing works, it crashes, it loses information and is all around worthless. The entire brilliant distinctions program is as bad as their app, the left doesn’t know what the right is doing and nobody is on the same page, you will get one story from one person and another story from another person. They will thoroughly confuse you and then tell you that you are wrong when really they are the ones that are wrong, arrogance and incredibly horrible customer service all the way around.
 
App Rewards 
I was supposed to receive 100 points for downloading the app. So I downloaded the app, logged in, checked my rewards, and didn’t get anything! Total ripoff.
 
Un-brilliant 
I wasn’t able to get past saying “no” to facial ID. The screen was a guy with a beard. I’m an un-bearded woman of a different race. After trying to figure out how this guy applied to me, I determined he didn’t and deleted this silly app. They claim something else is imminent; I certainly hope so.
 
Doesn’t work! 
Since the recent update app fails to even open. So much for “ bug fixes” ☹️
 
Worst app bar none 
From the white page and white-colored text to the poor credential process, it’s the worst app I’ve ever encountered
 
Cannot sign up 
The sign up screen has all white text on a nearly white background. I cannot see the calendar to select my birthdate.
 
Fix the bugs! 
It’s so laggy, hard to use, and doesn’t have up to date info.
 
100% unusable 
I can’t even set my provider. I just get an error message and there’s no tech support. Looking at all the 1-star reviews with zero responses shows that they don’t even care. It’s like they contracted some third party company to build it and maintenance was abandoned after it was built.
 
Awful technology 
I’ve tried for hours to set up my account but the app freezes when you try to avoid Face ID and won’t allow you to select No Thanks! Awful technology! Shameful.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Didn’t give me my points? 
I was prompted to download this app in return of 100pts, I downloaded the app and nothing showed up. I’m already disappointed:(
 
Don’t bother 
Didn’t receive my points.. surprise, surprise!
 
Can’t log in 
Every time I try to login it tells me “unexpected error occurred”. I have yet to be able to login. I even changed my password to see if that would help
 
Can’t locate provider 
Need to add my provider but, the map and location will not show any businesses near me.. if I type in 6147 I can see providers in CT and it says, 4 miles from me? Um, I live in Illinois.. please try and fix this bug.. I have appointments that need added to my app and I never got points for my procedure yesterday.. thanks
 
App no longer works! 
Still has a malfunction that won’t let you log in if you want to bypass facial ID.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Worst App 
This app is awful. Whenever I try to logon, it says phone number already in use. Like yes, because I have my account with this number. It does not give me any option to access my account. This app is not user friendly and set up poorly. I’ve never had such issues.
 
AWFUL! 
This app is ridiculous, nothing works, it crashes, it loses information and is all around worthless. The entire brilliant distinctions program is as bad as their app, the left doesn’t know what the right is doing and nobody is on the same page, you will get one story from one person and another story from another person. They will thoroughly confuse you and then tell you that you are wrong when really they are the ones that are wrong, arrogance and incredibly horrible customer service all the way around.
 
App Rewards 
I was supposed to receive 100 points for downloading the app. So I downloaded the app, logged in, checked my rewards, and didn’t get anything! Total ripoff.
 
Un-brilliant 
I wasn’t able to get past saying “no” to facial ID. The screen was a guy with a beard. I’m an un-bearded woman of a different race. After trying to figure out how this guy applied to me, I determined he didn’t and deleted this silly app. They claim something else is imminent; I certainly hope so.
 
Doesn’t work! 
Since the recent update app fails to even open. So much for “ bug fixes” ☹️
 
Worst app bar none 
From the white page and white-colored text to the poor credential process, it’s the worst app I’ve ever encountered
 
Cannot sign up 
The sign up screen has all white text on a nearly white background. I cannot see the calendar to select my birthdate.
 
Fix the bugs! 
It’s so laggy, hard to use, and doesn’t have up to date info.
 
100% unusable 
I can’t even set my provider. I just get an error message and there’s no tech support. Looking at all the 1-star reviews with zero responses shows that they don’t even care. It’s like they contracted some third party company to build it and maintenance was abandoned after it was built.
 
Awful technology 
I’ve tried for hours to set up my account but the app freezes when you try to avoid Face ID and won’t allow you to select No Thanks! Awful technology! Shameful.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Didn’t give me my points? 
I was prompted to download this app in return of 100pts, I downloaded the app and nothing showed up. I’m already disappointed:(
 
Don’t bother 
Didn’t receive my points.. surprise, surprise!
 
Can’t log in 
Every time I try to login it tells me “unexpected error occurred”. I have yet to be able to login. I even changed my password to see if that would help
 
Can’t locate provider 
Need to add my provider but, the map and location will not show any businesses near me.. if I type in 6147 I can see providers in CT and it says, 4 miles from me? Um, I live in Illinois.. please try and fix this bug.. I have appointments that need added to my app and I never got points for my procedure yesterday.. thanks
 
App no longer works! 
Still has a malfunction that won’t let you log in if you want to bypass facial ID.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Worst App 
This app is awful. Whenever I try to logon, it says phone number already in use. Like yes, because I have my account with this number. It does not give me any option to access my account. This app is not user friendly and set up poorly. I’ve never had such issues.
 
AWFUL! 
This app is ridiculous, nothing works, it crashes, it loses information and is all around worthless. The entire brilliant distinctions program is as bad as their app, the left doesn’t know what the right is doing and nobody is on the same page, you will get one story from one person and another story from another person. They will thoroughly confuse you and then tell you that you are wrong when really they are the ones that are wrong, arrogance and incredibly horrible customer service all the way around.
 
App Rewards 
I was supposed to receive 100 points for downloading the app. So I downloaded the app, logged in, checked my rewards, and didn’t get anything! Total ripoff.
 
Un-brilliant 
I wasn’t able to get past saying “no” to facial ID. The screen was a guy with a beard. I’m an un-bearded woman of a different race. After trying to figure out how this guy applied to me, I determined he didn’t and deleted this silly app. They claim something else is imminent; I certainly hope so.
 
Doesn’t work! 
Since the recent update app fails to even open. So much for “ bug fixes” ☹️
 
Worst app bar none 
From the white page and white-colored text to the poor credential process, it’s the worst app I’ve ever encountered
 
Cannot sign up 
The sign up screen has all white text on a nearly white background. I cannot see the calendar to select my birthdate.
 
Fix the bugs! 
It’s so laggy, hard to use, and doesn’t have up to date info.
 
100% unusable 
I can’t even set my provider. I just get an error message and there’s no tech support. Looking at all the 1-star reviews with zero responses shows that they don’t even care. It’s like they contracted some third party company to build it and maintenance was abandoned after it was built.
 
Awful technology 
I’ve tried for hours to set up my account but the app freezes when you try to avoid Face ID and won’t allow you to select No Thanks! Awful technology! Shameful.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Didn’t give me my points? 
I was prompted to download this app in return of 100pts, I downloaded the app and nothing showed up. I’m already disappointed:(
 
Don’t bother 
Didn’t receive my points.. surprise, surprise!
 
Can’t log in 
Every time I try to login it tells me “unexpected error occurred”. I have yet to be able to login. I even changed my password to see if that would help
 
Can’t locate provider 
Need to add my provider but, the map and location will not show any businesses near me.. if I type in 6147 I can see providers in CT and it says, 4 miles from me? Um, I live in Illinois.. please try and fix this bug.. I have appointments that need added to my app and I never got points for my procedure yesterday.. thanks
 
App no longer works! 
Still has a malfunction that won’t let you log in if you want to bypass facial ID.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Worst App 
This app is awful. Whenever I try to logon, it says phone number already in use. Like yes, because I have my account with this number. It does not give me any option to access my account. This app is not user friendly and set up poorly. I’ve never had such issues.
 
AWFUL! 
This app is ridiculous, nothing works, it crashes, it loses information and is all around worthless. The entire brilliant distinctions program is as bad as their app, the left doesn’t know what the right is doing and nobody is on the same page, you will get one story from one person and another story from another person. They will thoroughly confuse you and then tell you that you are wrong when really they are the ones that are wrong, arrogance and incredibly horrible customer service all the way around.
 
App Rewards 
I was supposed to receive 100 points for downloading the app. So I downloaded the app, logged in, checked my rewards, and didn’t get anything! Total ripoff.
 
Un-brilliant 
I wasn’t able to get past saying “no” to facial ID. The screen was a guy with a beard. I’m an un-bearded woman of a different race. After trying to figure out how this guy applied to me, I determined he didn’t and deleted this silly app. They claim something else is imminent; I certainly hope so.
 
Doesn’t work! 
Since the recent update app fails to even open. So much for “ bug fixes” ☹️
 
Worst app bar none 
From the white page and white-colored text to the poor credential process, it’s the worst app I’ve ever encountered
 
Cannot sign up 
The sign up screen has all white text on a nearly white background. I cannot see the calendar to select my birthdate.
 
Fix the bugs! 
It’s so laggy, hard to use, and doesn’t have up to date info.
 
100% unusable 
I can’t even set my provider. I just get an error message and there’s no tech support. Looking at all the 1-star reviews with zero responses shows that they don’t even care. It’s like they contracted some third party company to build it and maintenance was abandoned after it was built.
 
Awful technology 
I’ve tried for hours to set up my account but the app freezes when you try to avoid Face ID and won’t allow you to select No Thanks! Awful technology! Shameful.
 
Inprvments needed 
Rewards card needs to be linked to the Apple wallet app so it would be easier to find and use.
 
App is pretty much worthless 
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼‍♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
 
No points 
I downloaded the app for my extra 100 points and received nothing.
 
Fake 100 points 
Downloaded app and did NOT get the reward!!
 
App has bugs 
Freezes up and doesn’t navigate when you touch the options. Little value as an app.
 
Doesn’t work properly! 
After I log in to the app, it asks if I want to enable Face ID. But the “No Thanks” option doesn’t work! You can click on it forever and nothing happens. And you can’t get off the page without clicking on the yes I want Face ID option. You’re just stuck there.
 
CoolSculpting 
I couldn’t be happier from all of my purchases of CoolSculpting.
 
No reward 
It says you get 100 points/$10 for downloading app and I’m another person who didn’t receive it.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Didn’t give me my points? 
I was prompted to download this app in return of 100pts, I downloaded the app and nothing showed up. I’m already disappointed:(
 
Don’t bother 
Didn’t receive my points.. surprise, surprise!
 
Can’t log in 
Every time I try to login it tells me “unexpected error occurred”. I have yet to be able to login. I even changed my password to see if that would help
 
Can’t locate provider 
Need to add my provider but, the map and location will not show any businesses near me.. if I type in 6147 I can see providers in CT and it says, 4 miles from me? Um, I live in Illinois.. please try and fix this bug.. I have appointments that need added to my app and I never got points for my procedure yesterday.. thanks
 
App no longer works! 
Still has a malfunction that won’t let you log in if you want to bypass facial ID.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Worst App 
This app is awful. Whenever I try to logon, it says phone number already in use. Like yes, because I have my account with this number. It does not give me any option to access my account. This app is not user friendly and set up poorly. I’ve never had such issues.
 
AWFUL! 
This app is ridiculous, nothing works, it crashes, it loses information and is all around worthless. The entire brilliant distinctions program is as bad as their app, the left doesn’t know what the right is doing and nobody is on the same page, you will get one story from one person and another story from another person. They will thoroughly confuse you and then tell you that you are wrong when really they are the ones that are wrong, arrogance and incredibly horrible customer service all the way around.
 
Inprvments needed 
Rewards card needs to be linked to the Apple wallet app so it would be easier to find and use.
 
App is pretty much worthless 
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼‍♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
 
No points 
I downloaded the app for my extra 100 points and received nothing.
 
Fake 100 points 
Downloaded app and did NOT get the reward!!
 
App has bugs 
Freezes up and doesn’t navigate when you touch the options. Little value as an app.
 
Doesn’t work properly! 
After I log in to the app, it asks if I want to enable Face ID. But the “No Thanks” option doesn’t work! You can click on it forever and nothing happens. And you can’t get off the page without clicking on the yes I want Face ID option. You’re just stuck there.
 
CoolSculpting 
I couldn’t be happier from all of my purchases of CoolSculpting.
 
No reward 
It says you get 100 points/$10 for downloading app and I’m another person who didn’t receive it.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Didn’t give me my points? 
I was prompted to download this app in return of 100pts, I downloaded the app and nothing showed up. I’m already disappointed:(
 
Don’t bother 
Didn’t receive my points.. surprise, surprise!
 
Can’t log in 
Every time I try to login it tells me “unexpected error occurred”. I have yet to be able to login. I even changed my password to see if that would help
 
Can’t locate provider 
Need to add my provider but, the map and location will not show any businesses near me.. if I type in 6147 I can see providers in CT and it says, 4 miles from me? Um, I live in Illinois.. please try and fix this bug.. I have appointments that need added to my app and I never got points for my procedure yesterday.. thanks
 
App no longer works! 
Still has a malfunction that won’t let you log in if you want to bypass facial ID.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Worst App 
This app is awful. Whenever I try to logon, it says phone number already in use. Like yes, because I have my account with this number. It does not give me any option to access my account. This app is not user friendly and set up poorly. I’ve never had such issues.
 
AWFUL! 
This app is ridiculous, nothing works, it crashes, it loses information and is all around worthless. The entire brilliant distinctions program is as bad as their app, the left doesn’t know what the right is doing and nobody is on the same page, you will get one story from one person and another story from another person. They will thoroughly confuse you and then tell you that you are wrong when really they are the ones that are wrong, arrogance and incredibly horrible customer service all the way around.
 
Inprvments needed 
Rewards card needs to be linked to the Apple wallet app so it would be easier to find and use.
 
App is pretty much worthless 
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼‍♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
 
No points 
I downloaded the app for my extra 100 points and received nothing.
 
Fake 100 points 
Downloaded app and did NOT get the reward!!
 
App has bugs 
Freezes up and doesn’t navigate when you touch the options. Little value as an app.
 
Doesn’t work properly! 
After I log in to the app, it asks if I want to enable Face ID. But the “No Thanks” option doesn’t work! You can click on it forever and nothing happens. And you can’t get off the page without clicking on the yes I want Face ID option. You’re just stuck there.
 
CoolSculpting 
I couldn’t be happier from all of my purchases of CoolSculpting.
 
No reward 
It says you get 100 points/$10 for downloading app and I’m another person who didn’t receive it.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Didn’t give me my points? 
I was prompted to download this app in return of 100pts, I downloaded the app and nothing showed up. I’m already disappointed:(
 
Don’t bother 
Didn’t receive my points.. surprise, surprise!
 
Can’t log in 
Every time I try to login it tells me “unexpected error occurred”. I have yet to be able to login. I even changed my password to see if that would help
 
Can’t locate provider 
Need to add my provider but, the map and location will not show any businesses near me.. if I type in 6147 I can see providers in CT and it says, 4 miles from me? Um, I live in Illinois.. please try and fix this bug.. I have appointments that need added to my app and I never got points for my procedure yesterday.. thanks
 
App no longer works! 
Still has a malfunction that won’t let you log in if you want to bypass facial ID.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Worst App 
This app is awful. Whenever I try to logon, it says phone number already in use. Like yes, because I have my account with this number. It does not give me any option to access my account. This app is not user friendly and set up poorly. I’ve never had such issues.
 
AWFUL! 
This app is ridiculous, nothing works, it crashes, it loses information and is all around worthless. The entire brilliant distinctions program is as bad as their app, the left doesn’t know what the right is doing and nobody is on the same page, you will get one story from one person and another story from another person. They will thoroughly confuse you and then tell you that you are wrong when really they are the ones that are wrong, arrogance and incredibly horrible customer service all the way around.
 
Inprvments needed 
Rewards card needs to be linked to the Apple wallet app so it would be easier to find and use.
 
App is pretty much worthless 
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼‍♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
 
No points 
I downloaded the app for my extra 100 points and received nothing.
 
Fake 100 points 
Downloaded app and did NOT get the reward!!
 
App has bugs 
Freezes up and doesn’t navigate when you touch the options. Little value as an app.
 
Doesn’t work properly! 
After I log in to the app, it asks if I want to enable Face ID. But the “No Thanks” option doesn’t work! You can click on it forever and nothing happens. And you can’t get off the page without clicking on the yes I want Face ID option. You’re just stuck there.
 
CoolSculpting 
I couldn’t be happier from all of my purchases of CoolSculpting.
 
No reward 
It says you get 100 points/$10 for downloading app and I’m another person who didn’t receive it.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Didn’t give me my points? 
I was prompted to download this app in return of 100pts, I downloaded the app and nothing showed up. I’m already disappointed:(
 
Don’t bother 
Didn’t receive my points.. surprise, surprise!
 
Can’t log in 
Every time I try to login it tells me “unexpected error occurred”. I have yet to be able to login. I even changed my password to see if that would help
 
Can’t locate provider 
Need to add my provider but, the map and location will not show any businesses near me.. if I type in 6147 I can see providers in CT and it says, 4 miles from me? Um, I live in Illinois.. please try and fix this bug.. I have appointments that need added to my app and I never got points for my procedure yesterday.. thanks
 
App no longer works! 
Still has a malfunction that won’t let you log in if you want to bypass facial ID.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Worst App 
This app is awful. Whenever I try to logon, it says phone number already in use. Like yes, because I have my account with this number. It does not give me any option to access my account. This app is not user friendly and set up poorly. I’ve never had such issues.
 
AWFUL! 
This app is ridiculous, nothing works, it crashes, it loses information and is all around worthless. The entire brilliant distinctions program is as bad as their app, the left doesn’t know what the right is doing and nobody is on the same page, you will get one story from one person and another story from another person. They will thoroughly confuse you and then tell you that you are wrong when really they are the ones that are wrong, arrogance and incredibly horrible customer service all the way around.
 
Latest Update is terrible 
The latest update is terrible. Redeem rewards options display in white font on white background-invisible. I receive email offers from BD that I can’t use because they are nowhere to be found on my account, and I can’t contact BD in the app because...the form comes up with white font on white background. Unhappy!
 
I’d give no stars if I could 
Like so many others who got this app I too did not receive the points. So very disappointing & completely unnecessary. No different than the BOGO offer they had where you could purchase a $100 gift card for Botox & get another one for free. This was a one day only offer & apparently they didn’t expect it to be so popular....their site crashed. Once the site was back up they announced that the limited number offered was no longer available. How convenient for them. Another disappointing experience brought to you by Brilliant Distinctions.
 
Downloaded the app did not receive 100 points 
I did not receive the 100 point for “just logging in through Mobil app” contact tab is unusable.
 
Not Brilliant, actually stupid 
Frustration! Every time I try to book an appointment the app freezes up & I have to force quit it. I reinstalled to make sure my app wasn’t corrupt and updated. No success. The business I’m trying to book with used to use MINDBODY which is much more reliable & intuitive. This app will cost them a lot of business if their clientelle is like me who have no time to deal with this horrible app.
 
No points for downloading 
I downloaded this app and I never received The 100 points. After reading reviews, I saw I’m not the only one. Hopefully they will improve it but for now I’m deleting it.
 
Worthless app 
It says on their website that you get 100 points ($10) if you download and log on but it doesn’t actually do that. Deleting now.
 
Face ID 
Annoying that this app is trying to force me to use Face ID.
 
Inprvments needed 
Rewards card needs to be linked to the Apple wallet app so it would be easier to find and use.
 
App is pretty much worthless 
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼‍♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
 
No points 
I downloaded the app for my extra 100 points and received nothing.
 
Fake 100 points 
Downloaded app and did NOT get the reward!!
 
App has bugs 
Freezes up and doesn’t navigate when you touch the options. Little value as an app.
 
Doesn’t work properly! 
After I log in to the app, it asks if I want to enable Face ID. But the “No Thanks” option doesn’t work! You can click on it forever and nothing happens. And you can’t get off the page without clicking on the yes I want Face ID option. You’re just stuck there.
 
CoolSculpting 
I couldn’t be happier from all of my purchases of CoolSculpting.
 
No reward 
It says you get 100 points/$10 for downloading app and I’m another person who didn’t receive it.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
No account access 
Can’t get into my account. Didn’t want Touch ID, but if I hit no thanks, nothing happened. Hit enable Touch ID, nothing happened. Not happy since I am on my way to see my doctor!!!! Now I’m being asked for a nickname so that my review can be sent. 4 tries and they’re all taken.. frustrating!!!!
 
Come’On Already! 
App doesn’t properly refresh. Cannot search providers, can’t change preferred provider. App keeps giving an “Error” and then force closes.
 
App is worthless 
Please fix the app and let us claim the rewards promised. Too many ‘error’ codes for a simple application tracking rewards. Couldn’t even assign my provider in step #1. Doesn’t bode well for customers, does it? SOLUTION:DELETE APP. BD DOESNT WANT TO GIVE CREDITS OR REWARDS PERIOD!
 
App works great 
Most reviews are old. App works great for what I need.
 
Not user friendly 
Text in the app is white in many areas over a white background. Cannot read. Also get a “Provider could not be found” error. My provider is listed and I use brilliant distinctions there all the time! Also, my points aren’t showing up from my appointment yesterday.
 
App Text is white on white 
This app is terrible. The text when building your profile and selecting your provider is set to white text on white background. You can’t see to enter your information. It’s especially hard when trying to enter your birthday and select provider, and select state. These are scrolling selections to complete the field and you can’t see what you’re selecting. Stupid, unusable design!
 
Will not save passwords 
The app is always telling me to update or I have an invalid password even after I just changed it! Love the program, hate the App!
 
GARBAGE 
I can’t log in, it sends me on a vicious loop to reset my password then stops. Garbage. Garbage. Garbage.
 
Latest Update is terrible 
The latest update is terrible. Redeem rewards options display in white font on white background-invisible. I receive email offers from BD that I can’t use because they are nowhere to be found on my account, and I can’t contact BD in the app because...the form comes up with white font on white background. Unhappy!
 
I’d give no stars if I could 
Like so many others who got this app I too did not receive the points. So very disappointing & completely unnecessary. No different than the BOGO offer they had where you could purchase a $100 gift card for Botox & get another one for free. This was a one day only offer & apparently they didn’t expect it to be so popular....their site crashed. Once the site was back up they announced that the limited number offered was no longer available. How convenient for them. Another disappointing experience brought to you by Brilliant Distinctions.
 
Downloaded the app did not receive 100 points 
I did not receive the 100 point for “just logging in through Mobil app” contact tab is unusable.
 
Not Brilliant, actually stupid 
Frustration! Every time I try to book an appointment the app freezes up & I have to force quit it. I reinstalled to make sure my app wasn’t corrupt and updated. No success. The business I’m trying to book with used to use MINDBODY which is much more reliable & intuitive. This app will cost them a lot of business if their clientelle is like me who have no time to deal with this horrible app.
 
No points for downloading 
I downloaded this app and I never received The 100 points. After reading reviews, I saw I’m not the only one. Hopefully they will improve it but for now I’m deleting it.
 
Worthless app 
It says on their website that you get 100 points ($10) if you download and log on but it doesn’t actually do that. Deleting now.
 
Face ID 
Annoying that this app is trying to force me to use Face ID.
 
Inprvments needed 
Rewards card needs to be linked to the Apple wallet app so it would be easier to find and use.
 
App is pretty much worthless 
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼‍♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
 
No points 
I downloaded the app for my extra 100 points and received nothing.
 
Fake 100 points 
Downloaded app and did NOT get the reward!!
 
App has bugs 
Freezes up and doesn’t navigate when you touch the options. Little value as an app.
 
Doesn’t work properly! 
After I log in to the app, it asks if I want to enable Face ID. But the “No Thanks” option doesn’t work! You can click on it forever and nothing happens. And you can’t get off the page without clicking on the yes I want Face ID option. You’re just stuck there.
 
CoolSculpting 
I couldn’t be happier from all of my purchases of CoolSculpting.
 
No reward 
It says you get 100 points/$10 for downloading app and I’m another person who didn’t receive it.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
NIGHTMARE 
WARNING: IF YOU ARE A HEALTH CARE PROVIDER DO NOT INTEGRATE THIS PROGRAM INTO YOUR PRACTICE. WORST MISTAKE EVER. Typically an app is developed BEFORE it is released. Trying to help patients understand this app, and to go along with all the updates and changes and TERRIBLE USER INTERFACE AND TERRIBLE BROKEN CODE has been the worst part of my job for a while now. It frustrates the patients and when Allergan promises them promotions but ANYTHING goes wrong, guess what? The patients don't really care who made the silly app or empty promise, you're gonna lose money making sure your valuable patients stay happy no matter what. The support is a joke, and unable to help due to the circus rings Allergan set up for all of us. The programming is so bad that maybe a fourth of our patients were allowed to create multiple accounts and we have to call together with the patients (because God forbid we as the provider try to do anything productive or easy involving this program) to combine them. And that's only after the patients call us angry that they don't have their points and we discover that when they downloaded the app, they created an account we have no idea about. So the account on their phone is empty and the one we put points into they no longer have access to, and this issue REQUIRES a call to support and REQUIRES the patient to be present. Then we've spent 30 minutes of our time and 30 minutes of the patient's time making sure they can get $20 off their next visit??? In the end, BRILLIANTDISTINCTIONS MAKES YOUR PRACTICE LOOK BAD. This app and rewards program has left me disappointed and frustrated for years but this week trying to help our patients keep their rebate in the midst of the pandemic was the last straw on the camel's back. Yes, they have extended some expiring coupons but I had a patient lose a rebate for 50 units of Botox. That is over $600 and I know it's going to happen to more of our patients. I wish we could get rid of BD but all I have left to make me feel better is leaving this review that won't matter much longer because BD is rebranding. Can't wait to see what's in store for us!!!!!!!!!!!!!!!!!!! :)
 
Does not issue 100 points for Downloading 
Don’t waste your time downloading if you are trying to use the 100 point offer for downloading. I tried to log in multiple times. This has happened for years to multiple people according to the app reviews. Scam offer, very disappointing.
 
Love the idea if it only would work 
This app is the most disappointing one I have. It almost never works, constantly freezes and it’s been like this since they’ve started the app. If you offer an app get the basics to work and put some time and effort into fixing it. Even the spas complain about it.
 
Malfunction 
I have had the same problem with the app as the previous user. When I click no thanks to Touch ID, the app stalls and does nothing. Therefore, I can’t see my information.
 
Can no longer log in 
Updates to latest version 4.0.6 a week ago, now every time I try to log in I get an error message. Reset my password thinking I may have changed it, and forgot, but new password still not working, yet I can log on via webpage.
 
White on white?! 
Idk who in the app developing world thinks it’s a good idea to use white text on a white background. The app is unusable. I had to switch over to the website to get anything done.
 
White font on white background 
I attempted to fill out my profile and the font is white on a white background. So I have no idea what is being typed or what info is being selected. Every box that pops open is the same thing. It looks like a plain white box. Is there a way to fix this from my app or is this poor design?
 
No $10 reward 
On the Billiant distinctions website, it states you will receive a 10 dollar reward for downloading the app. I did just that and logged in to be disappointed as no reward is listed in the app. Am I doing something wrong ?
 
Not user friendly 
Text in the app is white in many areas over a white background. Cannot read. Also get a “Provider could not be found” error. My provider is listed and I use brilliant distinctions there all the time! Also, my points aren’t showing up from my appointment yesterday.
 
App Text is white on white 
This app is terrible. The text when building your profile and selecting your provider is set to white text on white background. You can’t see to enter your information. It’s especially hard when trying to enter your birthday and select provider, and select state. These are scrolling selections to complete the field and you can’t see what you’re selecting. Stupid, unusable design!
 
Will not save passwords 
The app is always telling me to update or I have an invalid password even after I just changed it! Love the program, hate the App!
 
GARBAGE 
I can’t log in, it sends me on a vicious loop to reset my password then stops. Garbage. Garbage. Garbage.
 
Latest Update is terrible 
The latest update is terrible. Redeem rewards options display in white font on white background-invisible. I receive email offers from BD that I can’t use because they are nowhere to be found on my account, and I can’t contact BD in the app because...the form comes up with white font on white background. Unhappy!
 
I’d give no stars if I could 
Like so many others who got this app I too did not receive the points. So very disappointing & completely unnecessary. No different than the BOGO offer they had where you could purchase a $100 gift card for Botox & get another one for free. This was a one day only offer & apparently they didn’t expect it to be so popular....their site crashed. Once the site was back up they announced that the limited number offered was no longer available. How convenient for them. Another disappointing experience brought to you by Brilliant Distinctions.
 
Downloaded the app did not receive 100 points 
I did not receive the 100 point for “just logging in through Mobil app” contact tab is unusable.
 
Not Brilliant, actually stupid 
Frustration! Every time I try to book an appointment the app freezes up & I have to force quit it. I reinstalled to make sure my app wasn’t corrupt and updated. No success. The business I’m trying to book with used to use MINDBODY which is much more reliable & intuitive. This app will cost them a lot of business if their clientelle is like me who have no time to deal with this horrible app.
 
No points for downloading 
I downloaded this app and I never received The 100 points. After reading reviews, I saw I’m not the only one. Hopefully they will improve it but for now I’m deleting it.
 
Worthless app 
It says on their website that you get 100 points ($10) if you download and log on but it doesn’t actually do that. Deleting now.
 
Face ID 
Annoying that this app is trying to force me to use Face ID.
 
Inprvments needed 
Rewards card needs to be linked to the Apple wallet app so it would be easier to find and use.
 
App is pretty much worthless 
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼‍♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
 
No points 
I downloaded the app for my extra 100 points and received nothing.
 
Fake 100 points 
Downloaded app and did NOT get the reward!!
 
App has bugs 
Freezes up and doesn’t navigate when you touch the options. Little value as an app.
 
Doesn’t work properly! 
After I log in to the app, it asks if I want to enable Face ID. But the “No Thanks” option doesn’t work! You can click on it forever and nothing happens. And you can’t get off the page without clicking on the yes I want Face ID option. You’re just stuck there.
 
CoolSculpting 
I couldn’t be happier from all of my purchases of CoolSculpting.
 
No reward 
It says you get 100 points/$10 for downloading app and I’m another person who didn’t receive it.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Needs a lot of work 
I love being able to see my points. But I can’t shop at the mall and I keep trying to refer friends but they are not getting the referral emails! Please fix these
 
Can’t access the app 
I had the app for years. When I went to open it, to see what my points were, it said I have to buy the app!
 
Can no longer log in 
Updates to latest version 4.0.6 a week ago, now every time I try to log in I get an error message. Reset my password thinking I may have changed it, and forgot, but new password still not working, yet I can log on via webpage.
 
White on white?! 
Idk who in the app developing world thinks it’s a good idea to use white text on a white background. The app is unusable. I had to switch over to the website to get anything done.
 
White font on white background 
I attempted to fill out my profile and the font is white on a white background. So I have no idea what is being typed or what info is being selected. Every box that pops open is the same thing. It looks like a plain white box. Is there a way to fix this from my app or is this poor design?
 
No $10 reward 
On the Billiant distinctions website, it states you will receive a 10 dollar reward for downloading the app. I did just that and logged in to be disappointed as no reward is listed in the app. Am I doing something wrong ?
 
Not user friendly 
Text in the app is white in many areas over a white background. Cannot read. Also get a “Provider could not be found” error. My provider is listed and I use brilliant distinctions there all the time! Also, my points aren’t showing up from my appointment yesterday.
 
App Text is white on white 
This app is terrible. The text when building your profile and selecting your provider is set to white text on white background. You can’t see to enter your information. It’s especially hard when trying to enter your birthday and select provider, and select state. These are scrolling selections to complete the field and you can’t see what you’re selecting. Stupid, unusable design!
 
Will not save passwords 
The app is always telling me to update or I have an invalid password even after I just changed it! Love the program, hate the App!
 
GARBAGE 
I can’t log in, it sends me on a vicious loop to reset my password then stops. Garbage. Garbage. Garbage.
 
Latest Update is terrible 
The latest update is terrible. Redeem rewards options display in white font on white background-invisible. I receive email offers from BD that I can’t use because they are nowhere to be found on my account, and I can’t contact BD in the app because...the form comes up with white font on white background. Unhappy!
 
I’d give no stars if I could 
Like so many others who got this app I too did not receive the points. So very disappointing & completely unnecessary. No different than the BOGO offer they had where you could purchase a $100 gift card for Botox & get another one for free. This was a one day only offer & apparently they didn’t expect it to be so popular....their site crashed. Once the site was back up they announced that the limited number offered was no longer available. How convenient for them. Another disappointing experience brought to you by Brilliant Distinctions.
 
Downloaded the app did not receive 100 points 
I did not receive the 100 point for “just logging in through Mobil app” contact tab is unusable.
 
Not Brilliant, actually stupid 
Frustration! Every time I try to book an appointment the app freezes up & I have to force quit it. I reinstalled to make sure my app wasn’t corrupt and updated. No success. The business I’m trying to book with used to use MINDBODY which is much more reliable & intuitive. This app will cost them a lot of business if their clientelle is like me who have no time to deal with this horrible app.
 
No points for downloading 
I downloaded this app and I never received The 100 points. After reading reviews, I saw I’m not the only one. Hopefully they will improve it but for now I’m deleting it.
 
Worthless app 
It says on their website that you get 100 points ($10) if you download and log on but it doesn’t actually do that. Deleting now.
 
Face ID 
Annoying that this app is trying to force me to use Face ID.
 
Inprvments needed 
Rewards card needs to be linked to the Apple wallet app so it would be easier to find and use.
 
App is pretty much worthless 
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼‍♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
 
No points 
I downloaded the app for my extra 100 points and received nothing.
 
Fake 100 points 
Downloaded app and did NOT get the reward!!
 
App has bugs 
Freezes up and doesn’t navigate when you touch the options. Little value as an app.
 
Doesn’t work properly! 
After I log in to the app, it asks if I want to enable Face ID. But the “No Thanks” option doesn’t work! You can click on it forever and nothing happens. And you can’t get off the page without clicking on the yes I want Face ID option. You’re just stuck there.
 
CoolSculpting 
I couldn’t be happier from all of my purchases of CoolSculpting.
 
No reward 
It says you get 100 points/$10 for downloading app and I’m another person who didn’t receive it.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
Can’t access the app 
I had the app for years. When I went to open it, to see what my points were, it said I have to buy the app!
 
Can no longer log in 
Updates to latest version 4.0.6 a week ago, now every time I try to log in I get an error message. Reset my password thinking I may have changed it, and forgot, but new password still not working, yet I can log on via webpage.
 
White on white?! 
Idk who in the app developing world thinks it’s a good idea to use white text on a white background. The app is unusable. I had to switch over to the website to get anything done.
 
White font on white background 
I attempted to fill out my profile and the font is white on a white background. So I have no idea what is being typed or what info is being selected. Every box that pops open is the same thing. It looks like a plain white box. Is there a way to fix this from my app or is this poor design?
 
No $10 reward 
On the Billiant distinctions website, it states you will receive a 10 dollar reward for downloading the app. I did just that and logged in to be disappointed as no reward is listed in the app. Am I doing something wrong ?
 
Not user friendly 
Text in the app is white in many areas over a white background. Cannot read. Also get a “Provider could not be found” error. My provider is listed and I use brilliant distinctions there all the time! Also, my points aren’t showing up from my appointment yesterday.
 
App Text is white on white 
This app is terrible. The text when building your profile and selecting your provider is set to white text on white background. You can’t see to enter your information. It’s especially hard when trying to enter your birthday and select provider, and select state. These are scrolling selections to complete the field and you can’t see what you’re selecting. Stupid, unusable design!
 
Will not save passwords 
The app is always telling me to update or I have an invalid password even after I just changed it! Love the program, hate the App!
 
GARBAGE 
I can’t log in, it sends me on a vicious loop to reset my password then stops. Garbage. Garbage. Garbage.
 
Latest Update is terrible 
The latest update is terrible. Redeem rewards options display in white font on white background-invisible. I receive email offers from BD that I can’t use because they are nowhere to be found on my account, and I can’t contact BD in the app because...the form comes up with white font on white background. Unhappy!
 
I’d give no stars if I could 
Like so many others who got this app I too did not receive the points. So very disappointing & completely unnecessary. No different than the BOGO offer they had where you could purchase a $100 gift card for Botox & get another one for free. This was a one day only offer & apparently they didn’t expect it to be so popular....their site crashed. Once the site was back up they announced that the limited number offered was no longer available. How convenient for them. Another disappointing experience brought to you by Brilliant Distinctions.
 
Downloaded the app did not receive 100 points 
I did not receive the 100 point for “just logging in through Mobil app” contact tab is unusable.
 
Not Brilliant, actually stupid 
Frustration! Every time I try to book an appointment the app freezes up & I have to force quit it. I reinstalled to make sure my app wasn’t corrupt and updated. No success. The business I’m trying to book with used to use MINDBODY which is much more reliable & intuitive. This app will cost them a lot of business if their clientelle is like me who have no time to deal with this horrible app.
 
No points for downloading 
I downloaded this app and I never received The 100 points. After reading reviews, I saw I’m not the only one. Hopefully they will improve it but for now I’m deleting it.
 
Worthless app 
It says on their website that you get 100 points ($10) if you download and log on but it doesn’t actually do that. Deleting now.
 
Face ID 
Annoying that this app is trying to force me to use Face ID.
 
Inprvments needed 
Rewards card needs to be linked to the Apple wallet app so it would be easier to find and use.
 
App is pretty much worthless 
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼‍♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
 
No points 
I downloaded the app for my extra 100 points and received nothing.
 
Fake 100 points 
Downloaded app and did NOT get the reward!!
 
App has bugs 
Freezes up and doesn’t navigate when you touch the options. Little value as an app.
 
Doesn’t work properly! 
After I log in to the app, it asks if I want to enable Face ID. But the “No Thanks” option doesn’t work! You can click on it forever and nothing happens. And you can’t get off the page without clicking on the yes I want Face ID option. You’re just stuck there.
 
CoolSculpting 
I couldn’t be happier from all of my purchases of CoolSculpting.
 
No reward 
It says you get 100 points/$10 for downloading app and I’m another person who didn’t receive it.
 
Freezes on login 
Can’t login without being prompted to try touch login. Freezes on touch login page and doesn’t do anything if”no thanks” option is tapped instead.
 
Malfunctions on the app, not allowing you to see your account. 
Why will it not let you continue after you click “no thanks” to enable Touch ID? The app doesn’t allow you to do that. If you click no thanks, it does nothing and does not allow you to see your account even after you’ve entered your password. Also, If you do enable Touch ID, this feature doesn’t work on the app either. This needs to be corrected by the techs over this app. I am still unable to log in even after I said no thanks to Touch ID, after you click no thanks, the app still doesn’t refresh to your account page. Very frustrating when you need to see this info.
 
Unable to use app without using face recognition 
Unable to use app without using face recognition
 
Fix the bugs!!!!! 
Have been unable to log in for weeks because it won’t enable Touch ID or change screens when u press no thanks. It’s been far too long since this bug first occurred. It should’ve been fixed by now.
 
Re 
Yes. The app will not let you login. I have had this issue for over 2 months. Spent 40 min on ph with support and nothing was remedied. At end of call all they said it is a known issue and said the issue had no time frame on when it would be resolved. Seems as though 2+ months time would be a sufficient time to repair or have a backup in place.
 
Does not work 
App will not allow you to log in. Useless!
 
useless 
I downloaded the app hoping to find a provider close to me, but every business listed comes up blank - closed every single day and no information listed other than a name and phone number. This is useless. Clearly the app needs to be updated, these businesses near me can’t ALL be closed?!?!
 
Does not allow access to the app! 
After entering your email and password, you are presented with a screen to allow Touch ID. The “No Thanks” option does not work, and if you try to enable Touch ID that does not let you enroll, nor does anything allow you to launch the app!! Roll back the old version quickly!!!!!!!
 
Awful App 
Didn’t do anything even after I said ok to Touch ID froze on a picture of a woman. Why bother? App is worthless!
 
Where is my $10 reward? 
Don’t let them fool you, you’re not getting that reward for downloading their app.
 
Where’s my 100 points after installing app and log in 
I have installed app and logged in to receive 100 points No rewards..come on BD Don’t scam me to use my cookies. Now I have to call.
 
Great Reward Program 
This App was super easy to use. I can use Touch ID to login and I set my provider to the office I see for my BOTOX and Juvéderm treatments. I love saving money and you can also donate your points to charity through login into your account online!!
 
Terrible today! 
In the past the app has worked but today wouldn’t load while at doctor attempting to redeem points. Doctors office connected me with customer service so I could redeem my reward. Very frustrating. Customer service said delete app and reload. Did that. Then like prior reviewer mentioned, screen just froze when I said no to Touch ID. Now it appears I still cannot log on to my account. Worthless!!
 
Malfunction app 
After opting out of phone ID and Touch ID it won’t let you select any other options! Can’t even get in account with password! App needs to revise!
 
Not very useful 
I was supposed to get 100 points for downloading and signing in. Didn’t get the points. Went to update my last name and address on my profile and nope, wouldn’t let me make the changes.
 
Photo Id does not work 
The app is frozen after I hit No Thanks on the photo id screen. I can go no further. When will this be fixed?
 
Super sketchy 
I cannot move forward with logging into the app if I select “no thanks” when asked to use Face ID. This prompted me to check in with their website for privacy policy only to find nothing regarding what they do with our information. You guys really need to fix the app issue and add to your privacy policy that you’re not selling our information. Officially sketched out.
 
Buggy 
Won’t let me locate my doctor. Every time I type in a zip code, I get an error message or a pause then an error message. My doctor says she logged in points. Hours later, they’re still not on the app
 
Useless 
Downloaded the app and logged in only to find I could not get past the “enable Face ID” page. Tapping “no thanks” did nothing. Just a waste of time. Why bother creating an app that does nothing?
 
Useless 
Most useless app I have. Never updates, never shows my provider, and always have sign in issues. The latest where it won’t allow you to not enable Touch ID but then when you do out of force, app still doesn’t work. Make a real app that’s useful or stick to your website only.
 
Face login 
For some reason it’s not letting me login after this step of me saying “no thanks”.
 
The worst App ever! 
The worst app ever! Always issues with logging in.
 
Ads 
App is user UNfriendly. Nearly impossible to navigate thanks to giant ads & unresponsive links. Savings look good but I gave up. Seems like the business plan.
 
Bugs! 
Your app is useless, non functioning, full of impossible bugs!
 
Useless 
What does this app even do besides give errors and crash randomly? I’m a brand new user and it’s been a hassle the whole time. It says it doesn’t recognize my provider, yet the provider is showing on the SCREEN. So stupid. Maybe they’ll fix it in the future, for now, useless.
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Doesn't work 
I tried to claim my points today at the doctors office and they had to reset the code about 10 times and it never worked so I couldn’t use my points and I had $20 towards a service
 
Brilliant Distinctions 
I struggle with finding how to place an order for TNS serum. I’m wanting to buy for the 4th time. What is that Timeless solutions it keeps sticking me with😳? I can never remember how I managed to finally land in the right place to make my order
 
Love the App 
Works great for me, love using it when I’m in my doctors office!
 
Worst Program and App 
App is hard to use . Non informative. Never tell you how to get points. What the time limit is. Trying to get doctors office to log it in on a Friday in 48 hours is a joke?? That is not enough time. I have never gotten points. I have spent thousands of dollars. This is a complete waste of time and energy. Thanks for absolutely NOTHING, except wasting my time and money..
 
What happened with my app? 
Brilliant nightmare! Can’t access my account, app disappear from my phone on its own without warning. Was this some kind of mistake or just a glitch I don’t care. It caused me an embarrassing moment with my cosmetologist who could not find my 50$ discount or my account ;regardless of having received emails from BD proving I do have an account . Duh! Quite disappointed. Until this issue is resolved I am sticking with one star.
 
Allergen needs to FIX this app 
App and website are AWFUL. Can not even navigate through without it asking for phone number every time you sign in and then you can’t move pass the phone number prompt after you enter your number! Do frustrating! Why offer a rewards program and access is nearly impossible!
 
Help please 
Tried to sign up and it says my phone number is already register. Which it hasn’t been so not sure how I’m supposed to make an account now
 
Keeps crashing 
App keeps crashing. I’ve logged out and back in and deleted app and re-installed it and it still crashes.
 
Terrible app 
Doesn’t work. If you call them they are rude. You won’t be able to use your points. Impossible to figure out their stupid rewards program. Too many rules. Need a spread sheet to figure out when you can use points.
 
Didn’t get reward by downloading app 
I signed up for brilliant distinctions and it said if I downloaded the app, I would get 100 reward points. I clicked the button and downloaded the app. No reward was given
 
Great to Track Rewards 
Like that I can see rewards and offers and use Face ID to log on but location of provider froze the app.
 
Where is the mall? 
Can’t find it anywhere in the app.
 
App is bugged 
I can never log in without having to say reset my password. Basically if I want to see my points, I have to ask for a reset.
 
SLOW 
The BD app is much more user friendly than the website. It's also nice to have access from your phone. But... it is the SLOWEST app I have ever used. And I have used a lot of apps.
 
What a joke 
Won’t let me in to use. Gave reset Pw, etc.
 
Worst user experience 
I never got my $10 rewards for downloading the app. This up so unprofessional and written on the level of school project. Which is what unacceptable and embarrassing for complaint that makes sky profit on filers. Write a normal up that would have a positive user experience
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Doesn't work 
I tried to claim my points today at the doctors office and they had to reset the code about 10 times and it never worked so I couldn’t use my points and I had $20 towards a service
 
Brilliant Distinctions 
I struggle with finding how to place an order for TNS serum. I’m wanting to buy for the 4th time. What is that Timeless solutions it keeps sticking me with😳? I can never remember how I managed to finally land in the right place to make my order
 
Love the App 
Works great for me, love using it when I’m in my doctors office!
 
Worst Program and App 
App is hard to use . Non informative. Never tell you how to get points. What the time limit is. Trying to get doctors office to log it in on a Friday in 48 hours is a joke?? That is not enough time. I have never gotten points. I have spent thousands of dollars. This is a complete waste of time and energy. Thanks for absolutely NOTHING, except wasting my time and money..
 
What happened with my app? 
Brilliant nightmare! Can’t access my account, app disappear from my phone on its own without warning. Was this some kind of mistake or just a glitch I don’t care. It caused me an embarrassing moment with my cosmetologist who could not find my 50$ discount or my account ;regardless of having received emails from BD proving I do have an account . Duh! Quite disappointed. Until this issue is resolved I am sticking with one star.
 
Allergen needs to FIX this app 
App and website are AWFUL. Can not even navigate through without it asking for phone number every time you sign in and then you can’t move pass the phone number prompt after you enter your number! Do frustrating! Why offer a rewards program and access is nearly impossible!
 
Help please 
Tried to sign up and it says my phone number is already register. Which it hasn’t been so not sure how I’m supposed to make an account now
 
Keeps crashing 
App keeps crashing. I’ve logged out and back in and deleted app and re-installed it and it still crashes.
 
Terrible app 
Doesn’t work. If you call them they are rude. You won’t be able to use your points. Impossible to figure out their stupid rewards program. Too many rules. Need a spread sheet to figure out when you can use points.
 
Didn’t get reward by downloading app 
I signed up for brilliant distinctions and it said if I downloaded the app, I would get 100 reward points. I clicked the button and downloaded the app. No reward was given
 
Great to Track Rewards 
Like that I can see rewards and offers and use Face ID to log on but location of provider froze the app.
 
Where is the mall? 
Can’t find it anywhere in the app.
 
App is bugged 
I can never log in without having to say reset my password. Basically if I want to see my points, I have to ask for a reset.
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Doesn't work 
I tried to claim my points today at the doctors office and they had to reset the code about 10 times and it never worked so I couldn’t use my points and I had $20 towards a service
 
Brilliant Distinctions 
I struggle with finding how to place an order for TNS serum. I’m wanting to buy for the 4th time. What is that Timeless solutions it keeps sticking me with😳? I can never remember how I managed to finally land in the right place to make my order
 
Love the App 
Works great for me, love using it when I’m in my doctors office!
 
Worst Program and App 
App is hard to use . Non informative. Never tell you how to get points. What the time limit is. Trying to get doctors office to log it in on a Friday in 48 hours is a joke?? That is not enough time. I have never gotten points. I have spent thousands of dollars. This is a complete waste of time and energy. Thanks for absolutely NOTHING, except wasting my time and money..
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Doesn't work 
I tried to claim my points today at the doctors office and they had to reset the code about 10 times and it never worked so I couldn’t use my points and I had $20 towards a service
 
Brilliant Distinctions 
I struggle with finding how to place an order for TNS serum. I’m wanting to buy for the 4th time. What is that Timeless solutions it keeps sticking me with😳? I can never remember how I managed to finally land in the right place to make my order
 
Love the App 
Works great for me, love using it when I’m in my doctors office!
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Doesn't work 
I tried to claim my points today at the doctors office and they had to reset the code about 10 times and it never worked so I couldn’t use my points and I had $20 towards a service
 
Brilliant Distinctions 
I struggle with finding how to place an order for TNS serum. I’m wanting to buy for the 4th time. What is that Timeless solutions it keeps sticking me with😳? I can never remember how I managed to finally land in the right place to make my order
 
Love the App 
Works great for me, love using it when I’m in my doctors office!
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Doesn't work 
I tried to claim my points today at the doctors office and they had to reset the code about 10 times and it never worked so I couldn’t use my points and I had $20 towards a service
 
Brilliant Distinctions 
I struggle with finding how to place an order for TNS serum. I’m wanting to buy for the 4th time. What is that Timeless solutions it keeps sticking me with😳? I can never remember how I managed to finally land in the right place to make my order
 
Love the App 
Works great for me, love using it when I’m in my doctors office!
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Doesn't work 
I tried to claim my points today at the doctors office and they had to reset the code about 10 times and it never worked so I couldn’t use my points and I had $20 towards a service
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Doesn't work 
I tried to claim my points today at the doctors office and they had to reset the code about 10 times and it never worked so I couldn’t use my points and I had $20 towards a service
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Doesn't work 
I tried to claim my points today at the doctors office and they had to reset the code about 10 times and it never worked so I couldn’t use my points and I had $20 towards a service
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Read the fine print.. 
Business was predicated on this service contributing, just discovered upon redemption that I was not accruing points for literally thousands of dollars spent over the last year. Upon explaining how this would cost the provider, they stated they did not care. Delete.
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Read the fine print.. 
Business was predicated on this service contributing, just discovered upon redemption that I was not accruing points for literally thousands of dollars spent over the last year. Upon explaining how this would cost the provider, they stated they did not care. Delete.
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
Download and sign in for reward? Or not. 
I’d panned to just sign up through the website and call it good, but there was an offer and direction that says if you download and sign in for the first time on the app you get a $10 credit. So I did. Only, they didn’t :( No sign of the promised reward, kind of a bait and switch. Bummer😅
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Can’t even login. 
App shows up vertical.a, validation code didn’t work, though correct and the keyboard blocks the “resent code” box
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I never get the code. I called them and they put in a ticket. I called again and the automated system said it’s not an error with their app and we need to call out phone carrier.
 
Beware 
It works for some things. Promotions are not linked. Even if you try to sign up for promotions online it doesn’t work. Bait and switch? Can’t get the promotion but here are 200 “goodwill” points. Seriously?
 
Can’t even login. 
App shows up vertical.a, validation code didn’t work, though correct and the keyboard blocks the “resent code” box
 
Doesn’t work - Total crap 
Can’t get out of the screen that asks me to update my phone number. I re enter my phone number then it tells me my phone number is already being used. Yes! Dummy, it’s being used by me. I don’t need to update my number because it’s already linked to my account in your system. No way to get out of that screen. I’m just stuck. Very frustrating!!!!!!
 
What a joke! 
Plain useless!!!!
 
Terrible terrible terrible! 
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
 
Runs slow and shuts down 
I cant ever even log in, it continues to run slow, close, and not let me login to check my rewards. Really wish they’d fix it by now.
 
horrible 
logged me out to force me to update. now i cant even log in! total bs! y change it if it works fine!
 
Extremely disappointing. 
The app, much like their “support” (if you wanna call a phone number that goes unanswered “support”) is among the worst. I thought BD might be a good way to encourage people to continue sticking with Botox, but it definitely isn’t for us, as we now avoid places that team up with BD. Just terrible.
 
Can’t see it is worth space in memory 
I was promised points worth $10 if I downloaded and signed in to this app. That has yet to materialize. The online site is easier to use.
 
Worthless app 
Worthless app never works. Please fix or shut down.
 
Doesn’t work 
I love this program and wish the app would work. However, it will not allow me to log in and even though I know my username and password is correct, I’ll select “forgot password” just to see if changing it would give me access to the app. It then says my email is not even registered for an account. Like I said before, my information is correct as I can log onto the website. Can you fix this?
 
The promised $10 coupon takes 12 hrs 
When viewing this app in the App Store, the first preview picture says “ Receive $10 Off your next treatment when you download and sign in”. I downloaded and signed in, but there is no $10 off coupon. It appeared 12 hours later in my email. This means you cannot use this coupon if you download the app at their medi spa.
 
Doesn’t work, no rewards. 
I’ve had Kybella, Natrelle implants and 6 rounds of Botox. No rewards on their website. The app always says there is an error, to come back later. I can’t even sign in on the app. Their customer service isn’t helpful either.
 
Does not work 
Unable to login. Would like my $10 for downloading the app!
 
Make this app better 
I downloaded this app to get my $10 off but it’s no where to be found!! Where is this coupon and how do I access it? I plan on getting some treatments from my cosmetic doctor and would like to collect points. Im afraid this app isn’t going to work properly.
 
No offer 
I downloaded the app for the $10/100 points offer and did not receive it. Based on all the reviews it seems as so no one has received it either and the developers just don't care to respond.
 
No rewards 
Don’t waste your time or phone storage space.
 
Bogus 
Downloaded this app only so I could get the 100bonus points n didn’t even get them after signing in. That messed up.
 
This app has never worked 
Every version, every time I’ve downloaded this app - it has failed. I’m always forced to delete it and go back to using the website. I think this company should stop putting money towards this failed effort and find a developer that can build a functional app.
 
Did not work 
I downloaded the ap to earn reward points, which is recommended by the website. I also referred a friend to earn reward points. Neither showed up in my account.
 
App won’t open 
Also won’t adjust to my ipad, screen is sideways
 
No rewards 
Don't count on the 100 points for downloading the app. At least it didn't work for me.
 
Where’s my $10 off??? 
I downloaded the app and don’t see a $10 off coupon ???
 
Reward 
When downloading and signing it to the app it is supposed to give 100 points (10$ reward). This does not happen. Not sure even how to contact anyone
 
No rewards for downloading app 
It states on website that if I get the app that I'll get rewards. I didn't receive any rewards for taking the time to download and install this app. Deleting.....
 
Not reliable 
Continues to shut down her I go to the “HOW TO” screen and when I go to “help”. Basically bad designed app!
 
App doesn’t work 
I’ve tried all the methods asked for and none will open the app. I’d like to be able to claim the reward offered.
 
Great Program Terrible Support 
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
 
Waste of time 
Downloaded the app and signed in expecting receive a discount on the first order. App does NOT work! Able to login and then it stops.
 
This app is so glitchy 
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
 
Downloaded and signed in and no point added 
No $10 for downloading
 
Silly-lilly-g 
This app shuts down and doesn’t let the user log in
 
Where are my 100pts for downloading the app? 
It’s convenient and pretty much straight to the point for easy access, but it says instantly earn 100 pts just for downloading the app and I don’t see any of that! That’s missing out on $10.
 
Bd mall points 
I had 6 pending transactions on bd mall! Now I cannot access it at all. Hope I'm still credited my points!
 
1 Star too many 
I haven’t used the app in about 4 months so I don’t know how many updates have happened since then. What I do know is that I can hardly read ANYTHING on the app anymore. The font is way too small and if you insist on using gray against a white background then use a darker shade is gray!! This app is completely useless.
 
The new app works great! 
It looks sleek and the functionality is much improved.
 
Where are the points for download? 
The BD website and promotional emails clearly state that downloading this app will result in 100 bonus points. I just downloaded the app and logged in as instructed, but did not receive the points? What gives? It should be automatic at login.
 
It says someone else has my account , I’ve been using same password and email for at least 10 years 
Idk what is going on I can’t sign in
 
Horrible 
It was ok until they started the two step authentication. You have to use your cell phone number to get a code. It’s the only way to make the app work. I used it today for the first time and started getting calls from random numbers outside of the US. If they need two step authentication, then give the option of using an email address and not a phone number.
 
Crashes and hangs 
Can’t pick a provider, app just hangs after I click on my doctor. Crashes randomly and doesn’t load pages.
 
Arrrghhhh 
Please- just hire some real developers. This app continues to frustrate. Now it’s just an error code factory. Please do not relaunch until you have ironed out these issues. It’s super frustrating and annoying to your everyday customers who just want to have a seamless log-in experience and keep track of points. It’s awful for business. Go dark and send out an apology email.
 
Brilliant Distraction 
Wow! Might want to test your app before launching to anyone.... especially before sending e mail to loyal customers asking me to download the “newly redesigned app”. Your stupid app won’t work on iPhone 7 can’t get past 2-step authentication— app freeze. Don’t waste your time with this....
 
Doesn’t work 
Since they’ve updated the app, they want you to enter a verification code that is supposed to be texted to you. I’ve requested it like 20 times and have never received it. They say to contact customer service if you are having issues, but if you click on the hyperlink, nothing happens. I can access any of my rewards!
 
Terrible 
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
 
Where is the brilliant distinctions mall? 
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
 
Bad app 
This app does not work. It would not even let me login. I was interested in getting the 100 bonus points on my account,but wasn’t able to successfully login. Please fix.
 
No bonus points! 
Downloaded the app to get the bonus points and never received them. Doc office said they downloaded as well and couldn’t figure out how to get the bonus points
 
Log in 
Says I’m already registered but won’t let me update a password or log in.
 
No longer usable 
I used to be able to use this app just fine. Since they did some update and prompt you to enter your phone number to get a code, I n